Technical Services Coordinator - Department of Landscape Architecture

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As a university founded to be a place where "...any person can find instruction in any study," diversity and inclusion are at the core of our values and mission. We strive to be a welcoming, caring, healthy, and equitable community where students, faculty, and staff with different backgrounds, perspectives, abilities, and experiences can learn, innovate, and work in an environment of respect, and feel empowered to engage in any community conversation. As a member of the Cornell University community, it is important to recognize our shared responsibility to each other to cultivate a culture of inclusion for all. Cornell Core values

As an individual contributor you will model and support a culture of diversity, equity, inclusion, and wellbeing and continually seek to understand how your role, behaviors, and actions impact the success of this culture. While position responsibilities vary greatly, the Skills for Success and Leadership Skills for Successare foundational to what is expected ofevery employee and leader working at Cornell. These skills are essential for individual and organizational success. Staff Skills for Success; Leadership Skills for Success

The College of Agriculture and Life Sciences is a pioneer of purpose-driven science and Cornell University's second largest college. We work across disciplines to tackle the challenges of our time through world-renowned research, education, and outreach. The questions we probe and the answers we seek focus on three overlapping concerns: natural and human systems; food, energy and environmental resources; and social, physical and economic well-being. Faculty, staff, and students at the College of Agriculture and Life Sciences are at the cutting edge of research in the life sciences, environmental sustainability, agricultural science, economic development, communication and information science. The land-grant mission of the College, which encompasses research, education, ad extension programs, allows for the creation and dissemination of knowledge that makes a difference for students, the citizens of New York, the nation, and people around the globe.

Over its 115-year history, Cornell's Department of Landscape Architecture has achieved national recognition for its excellence in innovative teaching pedagogies that challenge students to become responsible, engaged and creative designers. Our department is adapting to meet the critical issues affecting the planet and its inhabitants through a continued emphasis on the agency of design.

While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

The Technical Services Coordinator supports education and research in the department by coordinating the operation and maintenance of the department's maker space and computer lab. Operate and maintain equipment in both spaces, instructing faculty and students on safe utilization of equipment and facilities. Coordinate work with other campus facilities as needed. Recruit, train, and supervise student workers including approving timecards. Work with department faculty to schedule projects in support of coursework. Troubleshoot technical issues, escalating problems to department management, CALS IT, equipment vendors, or other service providers as needed. Perform or oversee maintenance of equipment including ensuring required software licenses are appropriately maintained. The Technical Services Coordinator cultivates a climate of academic exploration, creativity, and innovation with the context of safe, well-organized, clean and well-maintained technical facilities. Provide consultation to students and faculty on various types of computer software (word processing, spreadsheets, database, desktop publishing, 3D modeling, CAD, and GIS, etc.)

Required Qualifications

• Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
• Passionate about working in an organization that values and promotes diversity, equity, inclusion, anti-racism, and wellbeing.
• Ability to serve as an advocate for individuals of all ethnicities, genders, ages, and backgrounds.
• Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff, and community members.
• Associate's degree and 2- 4 years relevant experience, or equivalent combination of education and experience.
• Knowledge of CAD to CAM software and output files for 3D printing and CNC routing.
• Digital 3D modeling skills, specifically Rhinoceros 3D.
• Knowledge of a variety of shop tools and equipment, including operations and safety.
• Demonstrated ability to trouble-shoot technical issues and escalate them to appropriate parties (IT support, vendors, etc.) as needed.
• Ability to work in a dynamic setting with changing priorities.
• Ability to help establish realistic goals and deliver work on schedule.
• Clear communicator and team player. Must be able to communicate technical language in layman's terms.
• Strong customer service skills.
• Attention to detail, high degree of concentration and hand/eye coordination.

Preferred Qualifications

• Bachelor's degree
• Experience supporting education and research in an academic environment.

Familiarize yourself with Cornell's COVID-19 workplace guidance as well as the university's COVID-19 services and information.

University Job Title:

Technical Services Technician

Job Family:

Academic Support

Level:

D

Pay Rate Type:

Hourly

Pay Range:

$24.94 - $28.99

Remote Option Availability:

Onsite

Company:

Contract College

Contact Name:

Amanda Anderson

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience
• Education level to the extent education is relevant to the position
• Unique applicable skills
• Academic Discipline

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Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.

2024-09-05

EEO Statement: Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.

Minimum Salary: 31200.00 Maximum Salary: 31200.00 Salary Unit: Yearly