Job Information
CBORD Group IMPAC QA Specialist in Ithaca, New York
IMPAC QA Specialist
Location: Ithaca, NY, United States
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Description
IMPAC QA Specialist
Who We Are
CBORD and Horizon are the world’s leading providers of integrated technology solutions powering housing, access, foodservice, nutrition, eCommerce, and card systems for K-12 and higher education, acute care, senior living, and business campuses. Our success and growth is directly attributed to our DREAM team . Our culture is built on integrity, respect for our people, and continuous personal development. We maintain an entrepreneurial spirit, where creativity, innovative problem solving, and learning agility drive our day-to-day actions.
DREAM team (how we refer to all of us)
You’re engaged and self-motivated. You think like an entrepreneur, constantly driving improvement and innovation. You act as a change agent. You’re a team player contributing to a collaborative and diverse work environment. We question the status quo and so should you. You are accountable and focused and take smart risks. You’re an extension of our talent acquisition team – always scouting top talent to join our team.
The IMPAC QA Specialist will assist the IMPAC team with tasks related to ensuring all menu entry, report review, and processing meet established quality standards.
Salary Range: $18-$20hr
What You Will Be Doing
Maintain relationships with assigned Sysco Operating Company contacts
Coordinate input and processing of assigned regional and custom menus using both FSS and NetMenu.
Maintain IMPAC and NetIMPAC orders of assigned OpCo’s and facilities
Perform quality assurance of IMPAC menus and reports assuring they meet all established standards
Provide feedback to team members with results of quality assurance process with updates required before delivery to client
Keep current on all established standards including operating company specific menu planning needs and report specifications
Complete all phases of report generation with assigned operating companies
Participate in bi-annual QA review of Sysco IMPAC menus
Responsible for duplication of assigned Operating companies.
Load and ship menus for assigned customers
What You’ll Bring to the Table
Education/Experience
Associate’s Degree
Relevant work experience if degree is not held
Ability to work independently
Proficiency with computers and Microsoft software including Word and Outlook
Strong organizational skills with the ability to prioritize effectively
Excellent attention to detail
Ability to graciously accept performance feedback
Ability to work well in a fast-paced team environment
Ability to adapt to change and learn quickly
Ability to work well under deadline pressure
Highly dependable
Strong communication skills including active listening and questioning
General food service or nutrition knowledge preferred
What’s Good to Know
Any travel? Special requirements to function at workplace etc. O.T. ?
No travel required
Overtime may be required during peak time s to meet customer demand .
Bending, lifting and ability to lift 50 pounds , unassisted preferred
Ability to work independently and team atmosphere
Who You’ll Work With
Support Techs
Sysco Operating Companies ( OpCo’s )
IMPAC Registered Dietitians
NetIMPAC Administrator
Accounting Specialist
Why be a part of the DREAM team
DREAM perks
Stay Healthy
Eligible team members have access to a robust health insurance plan on their first day of employment
To encourage, motivate and challenge team members to take an active interest in their health and well-being, the Company provides a Wellness Benefit of $200 for the calendar year
Access to an Employee Assistance Program
Enjoy Time-Off
Eligible team members are granted with the following paid time off annually:
Vacation: 15 vacation days; pro-rated during the first year
Holidays: 10 paid holidays each year
Sick Time: 5 sick days; pro-rated during the first year
Personal days: 3 personal days; pro-rated during the first year
Plan for the Future
Employer paid Life Insurance / AD&D / Short-Term Disability Insurance
Voluntary Long-Term Disability Insurance / Term Life Insurance / AD&D
Access to FSA Plans & Commuter Benefit Plans
401(k) Savings Plan where the Company matches team member contributions $0.50 for every dollar saved up to 8% of pay
Access to the Roper Employee Stock Purchase Plan
Paid Parental Leave Program
Make an Impact
DREAM cares (The Company’s outreach initiative to support our extended community )
Eligible employees will have access to 3 paid days off annually to serve at a qualified and approved organization
*
This position will be responsible for the handling of PHI (personal health information) and/or other types of SPI (sensitive personal information) and will be expected to comply with all applicable laws and internal policies with regards to handling of PHI/SPI
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