Assistant Regent Lounge Bar Manager, The Statler Hotel

Cornell University's Statler Hotel has launched a search for an Assistant Bar Manager. The Assistant Bar Manager will assist the Regent Lounge manager in supervising the service staff and daily operations in The Regent Bar. The Regent Lounge is the lobby bar of the Statler Hotel, offering a modern beverage program and globally inspired small plates with big flavors. The Assistant Bar Manager will help lead a team of professional staff alongside bright, young, talented college students who are eager to learn. We inspire our staff to deliver a high level of WOW service to our guests every day, while teaching best practices to our future hospitality leaders. If you are driven by the passion for hospitality and service, your opportunity is here!

The Statler Hotel & The Nolan School of Hotel Administration:

Located in the heart of a vibrant Ivy League campus, the Statler Hotel is part of Cornell University's Nolan School of Hotel Administration and is the gateway to Cornell University for many visitors. Inspired by curiosity, the humble spirit of Upstate New York, and the scenic beauty of the Finger Lakes region, the Hotel has earned the dual distinction as the area's only AAA Four Diamond Award-winning property and the Ivy League's only "teaching hotel." With 153 rooms, the Statler Hotel is a full-service property with a conference center, four restaurants and over 16,000 square feet of meeting and banquet facilities.

The Cornell Peter & Stephanie Nolan School of Hotel Administration is the premier school for hospitality education in the world. As an integral part of the Cornell SC Johnson College of Business, the school is leading the world in teaching and researching the business of hospitality-marketing, finance, real estate, operations, and more, all applied to the world's largest and most exciting industry. Top faculty, industry leaders, alumni, and students work together to generate new knowledge for the hospitality industry and form the premier network that shapes the industry every day.

Your role as the leader in our Food and Beverage department:

Statler Hotel leaders are expected to lead with hospitality. We connect with each member of our staff, ensuring staff feel welcomed, comfortable and important. We strive for self mastery, accepting of ourselves and others, demonstrating empathy, and gratitude. We lead with a servant heart, practicing the fundamentals of LEAD (listen, educate, action and deliver). We engage, intentionally giving our time, talent and heart to those we lead, making sure everyone on our team feels significant, leveraging the power of encouragement. We use a coaching style of leadership, utilizing SMART goals and extending grace as we motivate employees to do their best. We create stories and memorable experiences to inspire our staff.

The Assistant Bar Manager Opportunity:

This position will assist the department manager with the daily operation of Regent Lounge. Among your duties:

• You will assist the department managers with the daily operation of Regent Lounge, including: ensuring quality and service standards are met to ensure guest satisfaction, delegating tasks to staff, anticipating operational needs, responding to operational issues, and offering active supervision on-the-floor during work shift.
• You will support our team in offering responsible alcohol service, ensuring that laws and regulations are being followed to keep our guests safe and happy.
• You will assist the department manager with leading and supervising the regular, temporary and student staff of Regent Lounge; including, training, providing direction and feedback, and addressing and reporting performance issues.
• You will support the hotel's role as a learning laboratory for students by providing a quality, career-related work experience for students and participating in educational-related activities with the Hotel School's faculty and students. You will provide mentoring support for participants in the Hotel Leadership Development Program and the Cornell Hospitality Internship Program.
• Other duties will include: attend and participate in college, hotel and departmental meetings; assist other operational areas of the hotel as needed, conduct monthly beverage inventory and transfers; communicate with hotel maintenance and housekeeping for facility maintenance, repair and cleaning needs, submit work orders as necessary.

What we are looking for in an Assistant Bar Manager:

We are seeking candidates who have the right combination of education, food & beverage work experience, and bar management skills to be an effective, inspirational leader.

• Associates Degree and three to four years' experience working in restaurants, bars or clubs required.
• Must have a strong foundational knowledge and current awareness of trends in restaurant, lounge and bar service.
• A Statler Manager should be a highly motivated, dynamic individual with a professional demeanor and superior customer service skills, indicative of a AAA rated Four Diamond hotel.
• Adaptability and the ability to lead during high volume, busy service is necessary to succeed in this position.
• Basic business computer skills, including Microsoft Office products and restaurant POS systems.
• To be successful, a Statler Manager must have the ability to provide inspirational training, coaching and mentoring to college students in an experiential learning environment. Previous teaching experience, both formal and informal is a plus.
• Open availability, including nights and weekends.

Preferred Qualifications:

• 2+ years experience managing high volume bars or clubs.
• 2+ years experience managing craft cocktail bars.
• 2+ years experience managing upscale restaurants.
• Previous teaching experience, either formal or informal.
• Safe and responsible food and beverage service certifications such as TIPS and ServSafe required prior to or within 60 days of employment.

Rewards & Benefits:

As a Statler Hotel employee, you uniquely reap the benefits of working for Cornell University, a nationally ranked Ivy League institution. Cornell has been recognized as an award-winning workplace for our health, wellbeing, sustainability and diversity initiatives. Cornell provides a wide array of great benefits which include:

• Health Care - Several excellent plan options for medical, dental, prescription drug, and vision care coverage.
• Generous Paid Time Off & Leave Provisions- This includes 3-4 weeks of vacation time, 13 holidays (including end of year winter break through New Year's Day), health and personal time, and parental leave.
• Retirement Plans - Employees are eligible for the 403(b) Cornell University Retirement Plan (CURP) which offers superior retirement savings benefits.
• Education - Options include the Employee Degree Program where you can earn a degree such as an MBA or a Master's in Management in Hospitality, taking classes to enrich your career skills, New York's 529 College Savings Program, and Cornell Children's Tuition Scholarship.
• Wellbeing - Working in a university setting gives you access to our athletic facilities and a plethora of wellness programs, NCAA sporting events, music, art and theater, lectures and other presentations and events.

Join Us & Apply Today!

This position is full-time, based in Ithaca, NY, and is eligible for benefits. If interested in applying, we welcome you to include a cover letter and resume with your application to highlight your interest and experience for the position. No sponsorship for a visa is available for this position.

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.

Familiarize yourself with Cornell's COVID-19 workplace guidance as well as the university's COVID-19 services and information.

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Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.

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