Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology, gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com

The role: Payroll Lead Specialist

Responsibilities

• Support Managers with client, ensuring all information is accurate and provided on time

• Support the Sales process to ensure scope of service is feasible and highlight any concerns immediately to the Senior Operations Manager

• Provide support and guidance for all implementations and go lives, whilst ensuring automation and standards are utilized.

• Lead projects designed to improve customer satisfaction and business performance.

• Provide daily functional support to the teams, to support the successful delivery of payrolls.

• Responsible for the maintenance of the Country Solution workbook

• Responsible for the management of the legislation roadmap and ensuring the team are upskilled in upcoming changes and processes are updated where needed.

• Responsible for the resolution of Technical/Functional issues escalated from the team and ensuring all system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and/or Products can investigate

• Working with Operational Management, Transformation and Products to implement automation, innovation and any continuous improvement programs.

• Responsible for Year End to ensure deadlines are met successfully.

• Proactively identify upsell opportunities

• Support Management with the resolution of client escalations, along with lessons learnt.

• Upskill and develop team members through training delivery and coaching to enable them to fulfil their role.

• ALIGHT Security Standards are adhered and followed.

• Ability to recognize and deal appropriately with sensitive and confidential information.

• Time Recording to be completed on time and accurately.

• Contribute to team meetings and raise any issues immediately to your Operations Manager

• Ensure you are up to date with all ALIGHT announcements and communications.

• Build good relationships with all lines of businesses.

• Participates in projects as needed and assigned

Requirements

• Strong knowledge of the various inputs and outputs such as third-party interfaces, timekeeping, tax filing/compliance, benefits and other key areas that integrate with payroll.

• Ability to identify and mitigate risks.

• Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint

• Flexibility to support a global and fast paced environment.

• Attention to detail

• Excellent written and verbal skills in English.

• Self-motivated and a willingness to learn.

• Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures.

• BA/BS in a business-related field such as Accounting, Human Resources, Business Administration, or equivalent combination of education & experience

• 5-8 years relevant experience administering Payroll in an HR consulting, HR Outsourcing or Corporate environment.

• Expert knowledge on payroll processes, practices and associated legislation

• nice to have: HRIS knowledge (Workday, SAP)

• Payroll certifications

• Experience managing small-medium scale projects.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate’s experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: https://bit.ly/Alight_Benefits

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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About Alight Solutions

Alight is a leading cloud-based human capital technology and services provider that powers confident health, wealth and wellbeing decisions for 36 million people and dependents. Our Alight Worklife® platform combines data and analytics with a simple, seamless user experience. Supported by our global delivery capabilities, Alight Worklife is transforming the employee experience for people around the world. With personalized, data-driven health, wealth, pay and wellbeing insights, Alight brings people the security of better outcomes and peace of mind throughout life’s big moments and most important decisions. Learn how Alight unlocks growth for organizations of all sizes at alight.com .

Our values are the essence of who we are:

Champion people. We are empathetic and have created a place where everyone belongs. And we win together.

Grow with purpose. We are inspired by our higher calling. We fail forward and choose progress over perfection. We are brave, show grit and grow our whole selves.

Be Alight. We are a beacon that empowers others. We act with integrity and are real. And we find ways to add joy.

Our Colleague Experience

At Alight Solutions, we are reimaging how people and organizations thrive. To deliver on this purpose, we do things differently. From company leaders to our newest colleagues, we all play a role in bringing our values to life. Every colleague shapes how Alight can become better, stronger and brighter – together. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life.

We understand the powerful human connections that create success for organizations. We bring an industry leader's expertise and a true partner's commitment to our benefits and administration solutions around health, wealth, HR, finance and consumer experience.

Are you interested in helping us shape the future of work and life for organizations, people and their families? If so, you've come to the right place.

Help us reimagine how people and organizations thrive!

Our story starts with a simple, universal truth: Every business is a people business. We are Alight Solutions. Reimagining how people and organizations thrive.

@AlightSolutions