... customer service to support to providers, end users, and patients that are related to electronic medical ... - Experience working with a ticketing system or Customer Relationship Management (CRM) tool--preferred ...

... . ** The Lead Technology Support Specialist enables a reliable technology experience for Humana's senior leaders (C-suite, SVPs, etc.) and their staff members. The Lead Technology Support Specialist maintains ...

... problem resolution and/or customer management. Develops and authors knowledge base articles/tech ... cause factors and service issue trends for Management. Minimum Requirements: Bachelor’s ...