It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

We are looking for a motivated thought leader to drive the growth of our Risk and ESG Solution Sales GTM team focusing on the EMEA South Region. This leader must be a proven driver who loves building teams and businesses. This role requires great interpersonal skills to work cross functionally, as a trusted advisor to both the go to market field sales, pre-sales, customer success and partner organizations, as well as, with our product development and marketing teams. Your influence can have a far ranging impact. This is not the kind of opportunity that presents itself very often.

As a member of the Leadership Team of our Risk Business in EMEA, you will have a major impact on our future success. While customers have extended ServiceNow to digitize their internal business processes for years, this is a relatively new and exciting market focus for ServiceNow. We sit in a unique position to help our customers manage the risk of their digital transformation. Members of this team will have the opportunity to continue growing this business from a solid foundation to a multi billion dollar line of business, along with support from the business unit, executive staff, and GTM teams. Individuals applying for this role must be entrepreneurial and self-driven with a passion for breaking into markets and creating something new they can be proud of.

As the Director of Risk Sales for the South Region, you will be responsible for helping to develop our go-to-market strategy and supporting strategic sales growth. You will share your knowledge and expertise to build a world class GTM team, drive market position and align with our product teams on customer outcomes.

What you get to do in this role:

• Develop a go-to-market model to build a multi-million dollar line of business in one of the largest and most strategic markets in EMEA; be the #1 GRC Technology provider in EMEA South (France, Spain, Italy, Israel, Saudi Arabia, UAE and South Africa)

• Continuously develop our team of specialised sellers to ‘Dream Big’ in developing innovative Risk & ESG solutions for global and international clients.

• Partner with the Region’s General Manager and Sales Directors to make sure we achieve success in sales and customer renewals.

• The leading spokesperson for the Risk & ESG Business in the region and thus speaking at conferences and client events.

• Lead, organize, and manage executive-level strategic planning, sales programs and operational cadence to drive operational excellence, continuous improvement and implement changes across our business in conjunction with functional leaders.

• Define programs for enabling the field sales and solution consulting teams to drive Risk workflow solution sales, adoption and value proposition

• Help develop and contribute to sales campaigns focused on Risk Solutions.

• Partner with our Global Alliance and Channel organization to build: sell to, sell with and sell through models

• Partner with the global leaders of Risk Sales, IT Transformation, and General Manager of the Risk business unit to build out a successful roadmap for the next 5 years

• Align as a trusted advisor and strategic team member to both sales and company executives in order to understand market conditions, customer requirements and challenges, and assist in strategically planning GTM, solution capabilities and strategic partnerships

• · Influence and drive the right economic value model to support our unique solution capabilities

In order to be successful in this role, we need someone who has:

• Extensive sales leadership experience: recruiting and developing high performance teams selling into the Risk/GRC domains

• Has a strong drive for results and ability to collaborate and influence in a “Win as a team” environment

• Who is passionate and knowledgeable about the Risk & ESG domains

• Experience working in leadership roles within matrixed organisations

• Strong people management skills with a passion for coaching and developing others to their highest potential

• Proven leadership skills inspiring people and building a business from start up to scale

• Proven ability in managing complex sales cycles from start to finish with a track record of successful revenue attainment

• Excellent interpersonal skills communicating and collaborating with both business and technical stakeholders at all levels with in an organization.

• Experience working collaboratively with product management, product marketing and product development.

• The successful candidate will be adaptable and flexible, able to work and thrive in a highly dynamic environment

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming our candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf) .

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact talent.acquisition@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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