Who WE are:  

RailPros is the premier provider of engineering and diversified safety services to America’s rail and transit industry.  Driven by a passion for our people, clients, and communities, we are committed to solving our customers’ challenges and earning their trust through teamwork, continuous improvement, and service excellence. As a people-first organization, we prioritize the well-being and growth of our employees, fostering a culture of caring and support. We believe that when our people thrive, our company thrives.   

Our mission is to enhance mobility, safety, and quality of life for residents, passengers, and partner companies.  We do more than just provide services – we are constantly innovating and staying abreast of industry developments to help our customers succeed. Join us in our shared goal of keeping America moving and ensuring customer satisfaction in an environment where your contributions are valued, and your growth is encouraged. Apply now and become a part of our exciting journey!   

Job Summary :

The Training Manager at RailPros is a key subject matter expert responsible for executing and implementing regulatory and custom-made training programs. Working closely with RailPros Training & Media Services, you will deliver high-quality, industry-approved training products that meet and exceed customer expectations. This role involves serving as the primary liaison with external customers, federal, state, and local agencies, and other stakeholders. You will play a crucial role in supporting our Training and Media Services teams, contributing to the overall reputation and growth of the business unit.

Essential Duties & Responsibilities :

• Deliver and Implement Training Programs: Execute program content as assigned, ensuring delivery meets regulatory guidelines and customer needs.

• Maintain Training Records: Keep accurate and up-to-date training records in compliance with program and regulatory requirements.

• Build Professional Relationships: Establish and maintain professional relationships with external customers and stakeholders.

• Liaison Duties: Act as the primary liaison for external customers, providing regular project updates and addressing critical feedback.

• Attend Meetings and Conferences: Represent Training and Media Services at meetings and conferences to expand the customer base and stay informed about industry trends.

• Additional Responsibilities: Perform other duties as assigned to meet business needs and contribute to overall success.

  Knowledge, Skills, & Abilities :

• Logical Problem-Solving: Apply logical thought processes and organize resources to solve issues and meet commitments.

• Decision-Making: Demonstrated ability to make decisions and seize opportunities in alignment with business objectives.

• Customer Focus: Ability to meet and exceed customer expectations and develop strong customer partnerships.

• Project Management: Proven experience in managing and overseeing the entire scope of assigned projects.

• Technical Proficiency: Skilled in electronic communications, including email and text, as well as standard office applications (e.g., Microsoft Office Suite, Outlook, Excel, Word).

Qualifications

Required Education and Experience :

• Bachelor’s Degree or equivalent combination of education and 5 years of experience.

• Previous experience and/or certification as a PMP or leader of PMO.

• 7 years of direct railroad experience within the Transportation (TY&E) department or a similar industry governing body, with significant time focused on safety, rules, and training.

  Preferred Education and Experience :

• Bachelor's Degree in business , training, or safety-related fields.

• Effective Instructor: Highly skilled in instructing adult learners and developing teaching resources (e.g., presentations, workbooks, tests).

• Leadership Skills: Proven ability to lead and manage teams effectively.

• Communication Skills: Excellent verbal and written communication skills, with experience working with federal, state, and local agencies, regulators, field and office staff, and clients.

• Discretion: Proven ability to handle sensitive and confidential information with discretion.

• Six Sigma and Lean: Experience with Six Sigma and Lean management techniques.

  Additional Qualifications, Certifications, etc. :

• Valid Driver’s License .

• Knowledgeable in FRA railroad rules and regulations.

• Understanding of Transportation-based regulations (Train, Engine & Yard) and their field application.

• Familiarity with GCOR and/or US Operating Rules, with experience working under Class 1 Railroad rules.

• Knowledge of OSHA 1910 and 1926 regulations.

  Why RailPros:

• Impactful Work: Play a key role in shaping and delivering regulatory and custom training programs that directly influence safety and operational excellence.

• Professional Development: Gain access to extensive career development opportunities and enhance your expertise in a supportive environment.

• Innovative Environment: Work within an innovative and collaborative team that values your contributions and encourages continuous improvement.

• Career Growth: Benefit from a clear pathway to career advancement and opportunities to grow within a dynamic and expanding organization.

   

  Benefits & Perks:  

• Comprehensive Health Insurance: Includes medical, dental, and vision coverage. 

• Additional Coverage Plans: Accident plan, critical illness plan, and hospital indemnity with employee-to-family coverage. 

• Life & Disability Insurance: Employer-paid with additional voluntary options available. 

• Retirement Savings: 401(k) plan with employer match. 

• Paid Time Off (PTO): Generous vacation and sick leave. 

• Wellness Programs: Access to various wellness initiatives and resources. 

• Discount Programs: Exclusive discounts on products and services. 

• Company Merchandise Allowance: Company-funded allowance for our online store. 

• Health Savings Accounts (HSA): With employer match. 

• Health Reimbursement Arrangement (HRA): Employer-funded.  

• Flexible Spending Accounts (FSA): For dependent care expenses. 

• Employee Assistance Programs (EAP): Support for personal and professional challenges.  

• Professional Development: Opportunities for training and career growth. 

• Work-Life Balance: Initiatives designed to support a balanced and fulfilling work life.  

   

  Join RailPros for a fulfilling career in a thriving and stable industry. Our  core values (https://railpros.com/vision-mission-values/)  drive us to excel as a team, prioritize customer satisfaction, and adapt to industry changes swiftly. Be part of a passionate and dedicated team that values continuous improvement, trust, and problem-solving.  Apply now (https://railpros.com/career/)  for an opportunity to contribute to our success.  

    

  Equal Employment Opportunity (EEO):  

  RailPros provides equal employment opportunities to all qualified candidates, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. We are committed to making reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities unless such accommodations would impose undue hardship on our business operations. If you are considering applying for a job and require a reasonable accommodation in accordance with the ADA, please reach out to us at  peopleoperations@railpros.com .  

    

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