Job Information
Quality Technology Services, LLC Quality Assurance Program Manager in Irving, Texas
Learn what makes QTS a unique place to grow your career! (https://vimeo.com/727409140/ff26de87d4)
The Data Center Construction Quality Assurance Program Manager (QAM) is primarily responsible for leading the development and implementation of project specific quality programs in alignment with the QTS Quality Assurance Program. The QAM will interact with project teams, including trade partners and vendors, to ensure adequate control measures are performed and produce the expected outcomes, and lead the corrective action when found otherwise.
ESSENTIAL DUTIES AND RESPONSIBILITIES - Other duties may be assigned.
Manage the quality assurance programs on one or more projects.
Train, manage, assist, and hold accountable other project-specific quality personnel, when applicable.
Provide training to project teams, including trade partners and vendors, on quality expectations.
Monitor and proactively recommend continuous improvement opportunities at the project level.
Document and communicate updates for assigned project(s) to the Development Quality Team on a bi-weekly basis.
Lead/Participate in project quality meetings to ensure adequacy of topics and participation.
Monitor project inspection and testing requirements and results.
Perform weekly jobsite walks with the General Contractor.
Periodically review project Quality Observation Reports for data integrity and follow up with teams for corrective actions when found to be deficient.
Understand and communicate the Key Performance Indicators (KPI’s) expectations.
Lead/Participate in root cause analyses when a nonconformance issue meets prescribed criteria.
Work alongside MEP Team to understand expectations and improvement opportunities during commissioning activities.
Participate in vendor/supplier factory tests, inspections, and audits.
Establish and maintain relationships serving as liaison with key QTS stakeholders.
Represent QTS interests as a leader in OAC Meetings.
Encourage vocal and visible recognition for quality successes.
Be a leading voice for INTEGRITY within the quality program to promote open and productive communication between all stakeholders.
Actively participate in internal QTS Quality improvement opportunities.
BASIC QUALIFICATIONS
10+ years of construction experience
5+ years of quality related management experience, including plan development, training, implementation, and continuous improvement.
Experience in Microsoft Office suite, specifically PowerPoint for presentation development and Excel for data compilation and analysis.
Be able to travel up to 50% of the time.
US Citizenship for this position is required by law due to federal customer contracts.
PREFERRED QUALIFICATIONS
Experience with Procore and PowerBI
American Society for Quality (ASQ) certified CMQ/OE, CQIA, CQPA, CQE, and/or CQA
Experience with delivery of mission critical data center facilities.
Experience working with MEP trades.
KNOWLEDGE, SKILLS, AND ABILITIES
Strong communication and written skills
Able to work effectively in a team environment.
Able to identify and communicate trends
Demonstrated ability to prioritize, set, and meet targets
Self-motivated with a proven ability to achieve results
Ability to manage multiple concurrent projects and priorities
TOTAL REWARDS
This role is also eligible for a competitive benefits package that includes medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits. This role is bonus eligible and may be eligible for equity.
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The "Know Your Rights" Poster is included here:
Know Your Rights (English) (http://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)
Know Your Rights (Spanish)
The pay transparency policy is available here:
Pay Transparency Nondiscrimination Poster-Formatted (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.
QTS Data Centers was built around the Core Values of Integrity, Character, and Trust. We prioritize family, faith and community involvement while leading with strong, honorable, and principled behavior. We started this journey in 2003 when our CEO, Chad Williams, purchased his first data center in Overland Park, KS. Humble beginnings that have led to 35+ data centers and growing. Recently privatized in a $10 billion transaction with Blackstone, one of the most notable real estate investments companies in the world, QTS is positioned to execute on a global expansion initiative and we are looking for the best and brightest to join our team.
At QTS, we’re fearlessly leading the way by redefining what it means to be a data center provider. QTS is entrusted with providing world-class data center solutions to enterprises, government agencies as well as the largest and fastest growing technology companies in the world. We deliver a fully-integrated platform from top to bottom – one enabled by technology and world-class infrastructure. Simply put, we’re innovating to stay ahead of the curve.
We are powered by people.
And we’d like to invite you to join us.
In addition to a variety of benefit packages, QTS goes above and beyond for our employees:
Roth and Traditional 401(k) matching contributions with immediate vesting
Every employee is bonus or commission eligible
Generous PTO Accrual plus additional Paid Volunteer Days
Paid Holidays Annually/Holiday compensation when worked
Pet and Legal Insurance
Q-Rest Sabbatical Program
Q-Anniversary Service Award Program
Parental Leave for primary and secondary caregivers
Military Benefits Package
QTS Charitable Matching Gift Program
QTS Scholarship for Employee Dependents
QTS Crisis Fund
Wellness Program
Tuition Reimbursement Program
Quality Technology Services, LLC
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