Job Information
Adecco US, Inc. Customer Solutions Coordinator in Irvine, California
Adecco is hiring!!
The Customer Solutions Coordinator is committed to delivering seamless customer experiences, overseeing, and owning the entire order-to-cash process from post-sale to coffee equipment installation. Our focus is on supporting project-based installations, daily business orders, and processing service contracts and orders with efficiency and excellence.
Key Responsibilities:
Proactive Communication
Communicate effectively with customers and internal stakeholders, providing updates on timelines, scope changes, and any new information impacting the project and order fulfilment.
Serve as a central point of contact for all project- and order-related inquiries, demonstrating a proactive approach to addressing customer needs.
End-to-End Ownership
Process sales orders in SAP and service work orders in Sales Force, taking full ownership of the process.
Monitor customer orders and projects, coordinating all stakeholders (customer, third-party vendors, and cross-functional teams) to ensure smooth installation workflows and order fulfilment.
Pay Details: $20.00 to $25.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Adecco US, Inc.
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