Accounts Receivable Chargebacks Specialist

Hybrid Schedule!

Job Description

The Accounts Receivable Chargebacks Specialist will play a pivotal role in supporting the Accounts Receivable Manager and Chargebacks Analyst. This position requires meticulous attention to detail and efficiency in managing inventory data and customer payment documentation.

Responsibilities

• Assist the Inventory Team by manually entering inventory data into NetSuite with great accuracy and efficiency.

• Access customer portals to retrieve, navigate, research, and save supporting documentation for deductions on customer payments.

• Research, request, and follow-up on bill of ladings, arrival notices for POE shipments, and proof of deliveries for shortage deductions.

• File and submit customer disputes as assigned.

• Support and respond to chargeback inquiries and requests from Account Managers as assigned.

• Update and maintain the customer dispute master log.

Essential Skills

• 2+ years of accounting experience, preferably with inventory and receivables.

• Ability to enter data quickly and with high accuracy.

• Experience in reviewing shipping documents and attention to detail.

• Effective communication skills with internal team members, external customers, and 3PLs.

• Ability to multi-task and communicate progress with each team.

• Proficiency in Excel, including analyzing, summarizing, and assessing large volumes of data; v-lookups and pivot tables preferred.

• Experience with NetSuite preferred.

• Minimum of an associate degree.

Additional Skills & Qualifications

• Experience in data entry and administrative duties.

• Ability to handle up to 30,000 line items on an Excel sheet for one invoice.

• Strong note-taking and adherence to procedures.

Please apply if interested!

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.