Job Information
WTW Technical Claims Handler in Ipswich, United Kingdom
The Role
Manage an allocation of low value claims.
Understand Insurance Industry and claims handling.
Take Individual Ownership whilst also working as a team to monitor Key Client Outcomes and taking appropriate action as required, to deliver pre-defined service standards.
Compliant with all aspects of the WTW financial processes. Adherence of reserving process within given authority.
Deal with day-to-day client queries competently, and in line with WTW values.
Understand and comply with the audit process.
Support and Contribute to the Continuous Improvement Forum.
The Requirements
A minimum of GCSE’s in Maths and English at Level 4 and above
Experience in a similar role advantageous but not essential.
Excellent customer service skills
Strong organizational abilities and flexibility to work in a performance-driven environment managing multiple deliverables.
Proficiency in Microsoft Office and strong experience with applicant tracking systems.
WTW
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