Manage an allocation of low value claims.

Understand Insurance Industry and claims handling.

Take Individual Ownership whilst also working as a team to monitor Key Client Outcomes and taking appropriate action as required, to deliver pre-defined service standards.

Compliant with all aspects of the WTW financial processes. Adherence of reserving process within given authority.

Deal with day-to-day client queries competently, and in line with WTW values.

Understand and comply with the audit process.

Support and Contribute to the Continuous Improvement Forum.

A minimum of GCSE’s in Maths and English at Level 4 and above

Experience in a similar role advantageous but not essential.

Excellent customer service skills

Strong organizational abilities and flexibility to work in a performance-driven environment managing multiple deliverables.

Proficiency in Microsoft Office and strong experience with applicant tracking systems.