Summary:

WTW has developed a Broking application which it is expanding to various countries across the world, and they are looking for candidates with a background as a Business Analyst to join the existing team.

The successful candidate will work as part of a fast-paced product delivery team, supporting the delivery of the Broking application. Ideally with a background in commercial insurance and London Markets specifically, the successful candidate will take the lead in gathering requirements from business stakeholders as well as collating feedback via forums from existing users.

The successful candidate will translate these business requirements and feedback into tangible technology outcomes, defining & developing technical and non-technical requirements, whilst ensuring these requirements fit in with the strategy of the application. Working alongside the project team, excellent written communication and document preparation skills are also vital for this role along with a passion for solving business problems through software solutions.

The role is available on a hybrid basis, with the office base in Ipswich, but fully remote would be considered for the right candidate.

The Role:

• Actively engage and work with stakeholders from across the business to understand business and technical requirements.

• Complete ownership requirements management for the assigned workstream, understanding client and customer goals, and assure that technology solution & outcomes can deliver effectively.

• Owning requirements end to end including revisions, feedback, demo to stakeholders & managing baselines, leveraging best practice tools, templates & methodologies.

• Conduct workshops and review sessions with the business and development/test team to develop, review, finalise and communicate requirements to all impacted stakeholders.

• Presenting and demoing to the team and business stakeholders as required

• Creation of options papers, process & workflow documentation to aid understanding of requirements and the technical solution

• Identifying and engaging with key stakeholders to understand requirements and shape the solution to meet business goals, scope and strategy requirements.

• Provide input into the identification and delivery of project benefits, traceability of requirements and impact of solutions.

• Conduct gap analysis of as-is and to-be requirements to identify the operational & technical impacts.

• Clarify requirements / answer queries for project team members such as solution architects, developers, and test analysts.

• Identify and document assumptions, dependencies, risks & issues and work closely with the Programme or Project Manager to ensure that project management & reporting meets expectations.

The Requirements:-

• Extensive years of experience as a Business Analyst experience in any of the following settings:

• Insurance / financial services

• software construction, customisation, configuration

• With a background in background in London Insurance Market operations or business systems

• BCS/ISEB qualifications or Degree or Masters in relevant field

• Experience of creating Agile delivery artefact (e.g. User Stories)

• Experience of planning and running requirements gathering workshops.

• Process mapping experience.

• Experience of managing the full Business Analysis Lifecycle (initial concept through to live usage)

• Agile/Prince2 Qualification

Key Skills & Behaviours

• Ownership – You will be a self-starter able to take a one-line business idea through the full delivery lifecycle help to shape and lead the delivery to a successful business outcome

• Product minded – You’ll be working in the product management team and will be passionate about understanding the platform you are working on and how it can help delivery global business benefit.

• Adaptable and curious – We’re not looking for someone to just write down requirements – you might be writing test cases one day, configuring a template another and demonstrating a new feature to senior global stakeholders the next.

• Stakeholder Management – We’re delivering globally, you’ll be working with a multitude of people across regions and roles, sometimes with conflicting opinions.

• Time management: We’re running many work streams in parallel and you’ll need to be able to manage your time and workload effectively to support this.

• Articulate Communicator: You’ll be able to bridge technical gaps between the end user and the product team and be able to tailor your written and verbal communication to best suit the task at hand – whether this is writing detailed acceptance criteria, or mocking up a screen to talk through high level ideas with business users.

• Change Management – we’re driving significant change, so you’ll be challenging the status quo and be able to break down and simplify complex problems so we can build a solution.

Equal Opportunity Employer

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution