Network and Computer Systems Administrator

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI

Employee Type: Regular-Long Term Assignment

Percentage of Travel Required: None

Type of Travel: Outside Continental US

CACI has an excellent opportunity for an experienced, self-directed, Service Desk Technician . This position is in support of a Department of Defense (DoD) organization, CENTCOM AOR. This position is required to travel OCONUS.

The Opportunity:

Performs a variety of difficult assignments associated with monitoring and controlling computer operating systems. Supervises and manages the daily activities of configuration and operation of business systems. Optimizes system operation and resource utilization, and performs system capacity analysis and planning. Provides assistance to users in accessing and using business systems. Sets up and maintains more than one type of computer system such as Open VMS Systems/DSM environments, UNIX systems (SCO and SUN), and Windows systems. Analyzes system faults and troubleshoots and runs diagnostic tests on operating systems and hardware to detect problems. Evaluates and installs developed software during various phases of testing. Reviews and prepares documentation for systems, tests and installation of software. Investigates and recommends methods and techniques for obtaining solutions. Initiates preventive maintenance on the operating systems as well as repair to system/environment problems. Administers systems/environment solutions for multiple projects with varying schedules. Interfaces with vendors for trouble calls. Supports the planning of system/environment requirements for individual projects. May provide work direction and guidance to others.

Responsibilities:

The successful candidate must be able to communicate clearly and succinctly both written and orally, have a positive customer service attitude, and present products and ideas in a business-like manner. The candidate will be required to work in dynamic fast paced environments that require team interaction and coordination of efforts. The candidate must be experienced in interfacing with both client managers and system users. Specifically, the Help Desk Technician will be responsible for supporting systems and applications on a geographically dispersed Windows 10 Enterprise network with multiple types of servers and server applications. The HD Tech will be responsible for Windows system administrator functions supporting a global Active Directory infrastructure in a mixed Windows environment. The HD Tech will provide journeyman level knowledge and specialized experience to include management of help desks in a multi-user environment, a comprehensive understanding of PC operating systems, a working knowledge of network and electronic mail operations and prior supervision of help desk employees. Provide Tier 0/1 support to the customer and their components to include Tier 0/1 infrastructure troubleshooting and support that involves the configuration and administration of servers in their area of operation.

Additionally, the HD Tech will provide remote support and/or travel to customer servers and sites as required. The ideal candidate will have experience maintaining and supporting network devices consisting of primarily Cisco routers and switches. Using this knowledge the system administrator will be successful in providing necessary administration and maintenance support of this system.

• The Contractor shall operate a Tier 1-2 help desk, including desk side support for onsite personnel.

• The Contractor shall conduct basic administration of networks, servers and applications.

• The Contractor shall perform installation, upgrade, configuration, and problem resolution support for existing and future upgrades of off-the-shelf (packaged) networking, printers, scanners, cabling, phones, laptops, desktops, operating systems, and user applications.

• The Contractor shall manage and document help desk support for reporting problems, troubleshooting, and tracking routine work requests to ensure problem resolution. Summaries shall be included in monthly status reporting.

• All Contractor personnel providing network and computer systems administration will be certified in accordance with applicable DoD Policy, such as DODM 8140.01, Cyberspace Workforce Management.

• The Contractor shall be required to comply with all applicable laws, regulations, policies, standards, and guidelines affecting Information Technology projects, which may be created or changed periodically.

• The Contractor will work 6 days per week, 10 hours per day.

Qualifications:

Required:

• Currently hold an adjudicated TS/SCI Clearance and be able to maintain it.

• 3+ years of experience in Systems Administration work

• Professional and responsible system administration of Microsoft Windows servers

• Effective communications throughout all levels of operational command

• Experience troubleshooting and administering Microsoft windows 7 desktop systems.

• Active directory account creation and administration experience

• Experience with Desktop Support and Troubleshooting

• Experience working with and supporting Cisco Routers and Switches

• Microsoft Certified Systems Administrator (MCSA) Win 10 or Microsoft 365 Certification: Modern Desktop Administrator Associate MD-100 / MD- 101 or Microsoft 102 Endpoint Administrator

• CompTIA Security + (IAT Level II or greater).

Desired:

• ITIL v3 - Foundation

• Automation using Microsoft PowerShell, VBScript, or batch files

• Experience with Microsoft SCCM

• Adaptable to changing circumstances and operational needs

• Experience working in VmWare ESXi environments

• Experience with network storage (SAN/NAS)

• Experience with enterprise backup solutions

• Understanding of Department of Defense Military standards

• Experience working with and supporting Cisco Routers and Switches

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What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Your potential is limitless. So is ours.

Learn more about CACI here. (https://careers.caci.com/global/en/life-at-caci)

Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits) .

The proposed salary range for this position is:

$75,200 - 158,100 USD

CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected characteristic.