A Shift Leader is a Team Member in charge of providing direct supervision and ensuring everything runs smoothly during their shift. You’ll ensure that the restaurant is a safe place for Team Members to work and customer to visit.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Assign and direct daily duties for Team Members based on role, skills and shift needs

• Maintain high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction

• Uphold Toppers policies and procedures; provide feedback/coaching to Team Members as needed

• Be knowledgeable of delivery area map/traffic patterns to assist delivery drivers organize their routes

• Solve customer complaints quickly and with a smile

• Provide feedback to Team Members in a positive manner

• Train new Team Members on daily tasks

• Balance cash draw and prepare deposit

  MINIMUM QUALIFICATIONS

• Must be legally eligible to work in the United States

• Must be 18 years of age

• Must have a source of reliable transportation

• Previous quick service restaurant or supervisory experience

• Serve-Safe/Local or State Food Service Certification preferred

  PHYSICAL REQUIREMENTS         

Ability to meet the following physical requirements with or without reasonable accommodation:

• Must be able to exert well-paced and frequent mobility for periods of up to five hours.

• Must be able to lift up to 50 pounds.

• Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.

• Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.

  In addition to Hourly Wage + TIPS, Team Members are eligible for:

• Flexible Scheduling

• Pay Advances through PayActiv.

• Meal Discounts (70% While working/50% when not)

• Free Uniform T-Shirt

• Referral bonuses for bringing new members to our team

• Rapid advancement opportunities – We offer a Manager–in–Training program with pay increase at each step of the training.

• All insurance benefits and 401(k) retirement when minimum service and average hours are satisfied**

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