Description We are looking for a Customer Service Representative to become a part of our team located in INDIANAPOLIS, Indiana. In this role, you will be the primary contact for our customers, assisting with membership renewals and responding to their inquiries. This position offers a contract to permanent employment opportunity.

Responsibilities:

• Act as the primary contact for customers, addressing inquiries and providing solutions.

• Oversee and renew customer memberships as required.

• Document details of customer interactions and transactions, capturing the key points of the conversation.

• Work in a high-volume call center environment, managing up to 150 calls per day depending on customer inquiries.

• Use Microsoft Word and Microsoft Excel for data entry and other basic office tasks.

• Manage customer accounts, monitoring them for any necessary action.

• Adhere strictly to schedule, ensuring punctuality and regular attendance.

• Follow a business casual dress code and comply with the company policy of limited cell phone use.

• Maintain a high level of data entry accuracy, with a preference for data entry speeds of 7000 ksph. Requirements • Demonstrated proficiency in Customer Service skills, with a strong commitment to providing top-tier service and support to all customers

• Possession of Basic Office Skills, including filing, photocopying, faxing, and managing office equipment

• Proficiency in Microsoft Word and Microsoft Excel, with the ability to create, format, and edit documents and spreadsheets

• Experience in Data Entry, with a focus on accuracy and speed

• Familiarity with Numeric Data Entry, demonstrating the ability to enter and manage numerical data accurately

• Previous experience in a Call Center environment, showcasing the ability to handle high call volumes and maintain customer satisfaction TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .