Chief Communications Officer

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Chief Communications Officer

Salary

$64,937.60 Annually

Location

City County Building, IN

Job Type

Full Time

Job Number

08207

Department

Department of Metropolitan Development

Opening Date

05/23/2024

Closing Date

6/30/2024 11:59 PM Eastern

• Description

• Benefits

• Questions

Position Summary

Reporting to the Director with oversight by the Mayor's Communication Director, this position is an integral member of the Department of Metropolitan Development's executive leadership team and is responsible for overseeing the planning and implementation of strategic communications for the department. The incumbent oversees the management of the relationships with internal and external customers essential to accomplishing the mission of the department. Position is responsible for disseminating information on departmental services to the media, City County Council, and general public, as well as coordinating community needs with departmental programs and activities.

Position Responsibilities

Oversees and directs and coordinates all departmental communication with the media, Mayor's Office, City-County Council, etc.

Manages a broad range of communications, marketing and public relations activities and the strategic vision, planning and implementation of these activities for the Department of Metropolitan Development.

Works directly with the Mayor's Office and other city/county departments on joint projects and internal and external citizens' concerns and/or issues.

Ensures that department's communication, marketing and public relations strategies are well integrated and coordinated internally, as well as with other city departments.

Meets with citizens, business groups, neighborhood organizations, and other organizations to promote the Department of Metropolitan Development and the City of Indianapolis overall.

Prepares press releases, arranges news conferences, and coordinates interaction between the media and the department.

Serves as the department's public and media spokesperson.

Develops proactive messages/storylines and coordinates media interest in the department by ensuring regular contact with target media and appropriate response(s) to media requests.

Coordinate all public responses through the Department of Metropolitan Development, the Mayor's Office and other City and County agencies as necessary.

Advises director and staff on current media events and issues.

Oversees event planning and speechwriting for Director.

Maintains a media database and/or fax list.

Oversees the department website.

Responsible for editorial direction, design, production and distribution of the department's publications including, but not limited to, brochures, electronic communications, social media, memorandums, videos and other promotional materials.

Develop, maintain, and implement multi-media materials summarizing the "DMD Story."

Directs variety of special events and communications outreach activities to promote department's initiatives and fulfill citywide goals.

Ensures evaluation systems are in place to measure effectiveness of goals, objectives and activities.

Supervises staff and makes personnel and management decisions.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.

Qualifications

Bachelor's Degree in Communications, Public Relations, Marketing, Journalism, Government, or Public Administration from an accredited college or university and a minimum of four (4) years of experience in related work. Effective communications, research/analytical, and computer skills are required. Excellent written and verbal communications skills are required and critical for this position. Ability to coordinate several projects and work with deadlines. Ability to interact with media and citizens is required. Must establish and maintain effective working relationships with a full range of elected and appointed officials. Effective budget management, oral and written communications, staff development, and computer skills are required.

Independent Judgment

Independent judgment is regularly utilized when there are no available policies and procedures and errors in judgment may cause inconsistencies and inconveniences that are highly visible to the public. As a member of the department's executive team, incumbent is expected to exercise initiative, creativity and independent problem solving skills. Incumbent works independently and directs a team on daily operations.