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Marriott
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Indianapolis, Indiana
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excellent customer sales service in order to grow share of the account.
• Manages and develops ... Customer Service Standards and property’s Brand Standards through the sales process.
**California
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Marriott
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Indianapolis, Indiana
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execution of service excellence in the digital and guest experience frameworks. Minimal travel may be ... clearly articulate activation plans for key stakeholders, including senior leaders.
Open to change
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Marriott
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Indianapolis, Indiana
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the standards defined in it. This position also defines and supports service delivery and operational ... meet service level requirements and resolve service delivery issues across the portfolio.
The
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Marriott
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Indianapolis, Indiana
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service delivery is maintained at every customer touch point, issues are resolved timely and to the ... with allotments.
• Partners with Senior Account Executive (SAE), International Tour & Travel to pull
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Marriott
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Indianapolis, Indiana
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Products within the Marriott enterprise. The Senior Product Owner builds and leverages strong partnerships ... integrations with one or more of the following tools: Service Now, Saviynt, Azure Virtual Desktops, M365
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Marriott
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Indianapolis, Indiana
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service excellence throughout each customer experience.
CANDIDATE PROFILE
**Education and ... .
• Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.
• Conducts site
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Marriott
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Indianapolis, Indiana
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.
• Understands how to partner in a culturally diverse work environment.
• Have a customer service and ... manipulate large quantities of data.
• Customer Needs – Customer-service orientation including
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Marriott
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Indianapolis, Indiana
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.
• Tracks account growth and profitability to positively influence customer purchasing behavior.
• Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process
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Marriott
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Indianapolis, Indiana
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reporting on the established security metrics and will have a direct reporting line to the Senior Director ... .
• Maintains and manages inventory and service operations.
ADDITIONAL RESPONSIBILITIES
• Informs
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Marriott
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Indianapolis, Indiana
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opportunities that create value for the customer while driving profit.
Functions as the property’sStrategic ... to meet or exceed the needs and expectations of the brand’s target customer and property associates
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Marriott
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Indianapolis, Indiana
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and providing input for decisions on complex, non-routine service requests. This role will be called ... solutions
Demonstrated experience collecting, verifying, and documenting customer requirements and
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Marriott
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Indianapolis, Indiana
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Reporting to the Senior Manager of Technical Services and Security Compliance, the Technical Triage Services ... third party IT resources to deliver a highly competent and effective service that supports our effort to
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