Reference #: 4562267 THE POSITION

Are you passionate about helping those in need? Are you seeking a career that allows you to be warm and caring in customer interactions while demonstrating your organization and communication skills? As an Income Maintenance Caseworker with the Department of Human Services (DHS), Indiana County Assistance Office (CAO), you can utilize these excellent skills and attributes while helping the community. In this position, you will aid individuals needing access to financial support programs such as health care, food aid, and energy assistance, making a significant difference in people's lives. Enjoy endless career growth opportunities and a positive work environment when you join DHS. Make a real difference in your community and apply today! Watch this videoto see how you can make a difference!

DESCRIPTION OF WORK The primary job responsibilities of an Income Maintenance Caseworker include evaluating the eligibility of applicants and recipients for various financial aid and support programs. These include financial assistance, Medicaid, the Supplemental Nutrition Assistance Program (SNAP), the Low-Income Home Energy Assistance Program (LIHEAP), nursing home care, waivers, and other programs administered by the department. You will first complete an 8-week training program, which will empower you and prepare you to apply your knowledge n an office setting. Once you have settled into your work environment, you will foster a positive and productive atmosphere with the support of a seasoned Income Maintenance Casework Supervisor. Staying informed about essential changes will reinforce your skills and expertise. Your commitment to adhering to established policies and procedures will guarantee the delivery of high-quality work.

Interested in learning more? Additional details regarding this position can be found in theposition description.

Work Schedule and Additional Information: Full-time employment Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch. Work hours may change based on operational needs Travel and overtime as needed Work conditions: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language. Salary:In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.   REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS Minimum Experience and Training Requirements: Four years of experience in interviewing or work requiring the analysis and interpretation of data; or A bachelor's degree; or An equivalent combination of experience and training. Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.

Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow thelinkand click on Residency. Hiring preference for this vacancy may be given to candidates who live within Indiana County. If no eligible candidates who live within Indiana County apply for this position, candidates who reside in other counties may be considered.

You must be able to perform essential job functions.

Legal Requirements: You must pass a background investigation. This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records heck; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.

How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspxand click the Veterans' Preference tab or contact us atra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.