About Keyfactor Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor! Title: Cloud Engineer (Federal) Location: United States; Remote, EST or CST Experience: Associate-Mid Level Job Function: Cloud Operations Employment Type: Full-Time Industry: Computer Network & Security Keyfactor offers products and solutions designed to meet the unique certificate lifecycle management challenges of government clients and contractors. As a Cloud Engineer, you'll play a key role in providing operational support for federal solutions hosted in the cloud. Because Customers are Core, everything that this position does should be focused on improving the customer experience. You will be responsible for ensuring platform and product availability to meet contractual SLAs, optimizing hosted platform performance, and enforcing security measures in accordance with NIST standards, and governed by the Keyfactor Federal Compliance Team. Also, the quality of life and health of our employees is paramount. You will be responsible for ensuring that our teams are putting their best foot forward because they know that they are valued and their impact on our customer experience is incredibly important. This is a remote-based role. Applicants must reside in the United States and be a US Citizen. Responsibilities Build and configure complex cloud-hosted solutions. Optimize system performance, troubleshoot system problems, and analyze issues of a highly technical nature. Secure and harden hosted solutions. Familiar with STIG guidelines and configuration. Maintain hosted solutions including server upgrades and patching. Collaborate with Architecture teams to design and implement hosted solutions. Document current systems and draft and maintain policies, guidelines, and standard operating procedures. Facilitate product testing for future application version deployments to our hosted environments. Troubleshoot application/database performance issues related to connectivity, access, and security. Monitor infrastructure and product availability to meet or exceed SLA commitments. Skills and Qualifications Experience with architecture, design, configuration, and deployment within the Microsoft Azure platform. (2 or more years) Experience with the use of automation tools like Bicep, Terraform, etc. Experience with the use of configuration management tools like DSC, Ansible, etc. Familiar with the configuration and management of container infrastructure like Azure Kubernetes. Proficient in Systems Administration including Windows OS, Linux OS, IIS, and Active Directory (2 or more years). Proficient with PowerShell. Experience managing code with Git or other repositories. Familiar with the use of SIEM tools like Azure Sentinel. Familiar with Azure platform monitoring tools including Log Analytics, Data Collection Rules, and Azure Monitor. Understanding of networking concepts, network protocols and firewalls. Familiar with best practices for securing infrastructure, applications, IAM, or data platform solutions. Possesses strong troubleshooting abilities to get to the source of problems and think critically about possible solutions. Experience building and