Our story

Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally.

With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward.

It’s why we’re so driven to connect passion with purpose. Our team’s experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work.

To learn more about us, visit stradaglobal.com

Main Responsibilities:

• Provide daily functional support to the teams, to support the successful delivery of General Ledger documents and files.

• Performs financial audits, analyses data, reconcile and balance payroll results, payroll postings and GL interface transmittals for all on and off cycle processing's and adjustment runs.

• Reviews all variances through investigation and resolution processes, completes root cause analysis as required, and recommends client intervention procedures and communicates variance.

• Analyses accounting compliance issues and determines financial impacts and risks to Strada/client financials/processes.

• Facilitates appropriate resolutions based on those impacts, including system configuration changes.

• Provide support and guidance for all implementations and go lives.

• Support Managers with client engagement ensuring all information is accurate and provided on time.

• Makes formal recommendations to the client regarding escalated issues and resolves client inquiries based on financial and legal compliance impacts and risks to Strada, Strada clients, and funding sources.

• Analyzes internal processes, methods, and procedures to ensure appropriate audit controls are in place and being followed.

• Responsible for the updating, maintaining, and enforcing of the Defined Work Instructions (DWIs)and other process documentation.

• Responsible for the resolution of Technical/Functional issues escalated from the team and ensuring all system issues/defects are reported correctly and tickets are logged with the necessary details and evidence so Application Services and/or Products can investigate.

• Contribute to team meetings and raise any issues immediately to your Operations Manager Serves as expert responder to all audit requests ensuring the accurate and timely responses.

• Provides reconciliations of payroll related balance sheet accounts to clients as required.

• Communicates regularly with various payroll processing teams to resolve escalation issues and to share lessons learned to optimize service delivery.

• Communicates with Clients and Vendors to resolve Accounting and Treasury related issues.

• Working with Operational Management and Products to implement automation, innovation, and any continuous improvement programs.

• Support Year End.

• Ability to recognize and deal appropriately with sensitive and confidential information.

• Proactively identify upsell opportunities.

• Support Management with the resolution of client escalations, along with lessons learnt.

• Upskill and develop team members through training delivery and coaching to enable them to fulfil their role.

• Build good relationships with all lines of businesses where appropriate.

• Participates in projects and activities as needed and assigned

• Strada Security Standards are adhered and followed.

• Time Recording to be completed on time and accurately.

• Other duties, as assigned by your immediate supervisor and/or manager.

• Ensure you are up to date with all Strada announcements and communications

Desirable candidate must have:

• Advanced skills in MS Excel to include V-Lookup, Pivot Tables, Macros.

• Subject Matter Expertise in payroll testing, mapping, reporting and analysis.

• Excellent written and verbal communication skills.

• Advanced analytical and problem-solving ability.

• 3 year Degree/Diploma

• Flexibility towards shift (Days and hours of work are Monday through Friday, 8:30 am to 5:30 pm EST). This position may require long hours and weekend work .

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.

By applying for a position with Strada, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Strada’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Strada is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Strada, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Strada is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Strada provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Strada.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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