Job Information
System One Web Conferencing Specialist (Remote/Part-Time) in Ijamsville, Maryland
Web Conferencing Specialist
2 year contract part-time | 10 hours per week
Fully Remote
ALTA ITS is looking for a Web Conferencing Specialist to work 10 hours a week remote for a large government contractor.
Support is required, on an as-needed basis to assist the CO with planning, hosting, and post-event tasks associated with live web conferences to support CO clients. The CO will provide specific assignments via email or conference call. Project assignments shall vary in size from a meeting with a small audience to a multi-day workshop with several hundred attendees.
Interested candidates should be comfortable working with Zoom, MS Teams, and Webex. Successful candidate will be a self-motivated individual who demonstrates meticulous attention to detail and quality.
Responsibilities:
Web Conference Planning
Schedule web conferences for clients across multiple platforms, including Zoom, WebEx and Microsoft Teams
Plan for web conferences event needs including break-out sessions, polling, multiple speakers’ presentations
Advise on available options to ensure presenters’ and participants’ best experience
Set up event invitations and/or registration pages
Ensure presentation materials are received for event—in correct format
Schedule and host practice sessions prior to live events
Create Run-Of-Show for host
Web Conference Hosting
Serve as the meeting technical host to provide technical support during live events
Provide a brief verbal introduction, using provided scripts
Troubleshoot during web conferences to resolve issues and assist presenters and participants
Run polls and manage breakouts, when needed
Share links in the chat, when needed
Record events when required
Post-web conference
Provide/coordinate event recording files/links when required
Order transcripts
Collaborate with NREL teams to document issues during web conference and help resolve for future events
Requirements:
1-2 years’ experience working with Zoom, WebEx and Microsoft Teams platforms experience per the tasks noted above
Experience working with subject matter experts/web conference presenters
Ability to handle stressful situations with a calm demeanor
Problem solving approach to troubleshooting
Client service mindset
Collaborates well with teams
Ability to multi-task, planning for multiple events in parallel
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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