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Highmark Health
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Boise, Idaho
...
and external risk intake (hotlines, inboxes, self-service, inquiries, vendor pipeline, incident ... service experience, including establishing service levels and requirements for the department and
...
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Highmark Health
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Boise, Idaho
...
healthcare service delivery system
Ability to analyze data, measure outcomes, and develop action plans ... responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
...
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Highmark Health
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Boise, Idaho
...
, employees may have access to covered information, cardholder data, or other confidential customer
...
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Highmark Health
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Boise, Idaho
...
responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
...
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Highmark Health
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Boise, Idaho
...
covered information, cardholder data, or other confidential customer information that must be protected at
...
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Highmark Health
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Boise, Idaho
...
cross-selling.
Conduct routine service calls and function as the primary Group contact for ... ; taking responsibility for customer satisfaction and loyalty.
Complete and maintain sales projections
...
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Highmark Health
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Boise, Idaho
...
complex projects (cross functional, with potential regulatory risk exposure, customer service & financial ... regulatory risk exposure, customer service & financial impacts). Develops policies & procedures in support
...
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Highmark Health
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Boise, Idaho
...
areas. Functions as the business owner for all customer implementation and maintenance for all group and ... technology support. Accountable for high quality customer satisfaction and outcomes across multiple health
...
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Highmark Health
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Boise, Idaho
...
. Developers analyze, design, code, test and implement systematic solutions to meet customer requirements that ... applications that meet the service levels, system availability, performance and quality levels required by
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Highmark Health
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Boise, Idaho
...
'Data Engineering & Self-Service Products' team involves architecting and engineering analytic data ... responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
...
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Highmark Health
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Boise, Idaho
...
customer capability requirements. Facilitate development of the most complex enterprise business solutions ... . Ensure that the system architecture balances functional, service quality and systems management
...
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Highmark Health
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Boise, Idaho
...
in researching, identifying and internally marketing enabling technologies based on customer ... , service quality and systems management requirements.
Assists in using appropriate tools, including
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Highmark Health
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Boise, Idaho
...
departments. This includes leveraging cutting-edge customer experience platforms, implementing robust data ... customer engagement, streamline marketing processes, and deliver measurable business outcomes. This role
...
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Highmark Health
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Boise, Idaho
...
, customer-centric digital solutions to be delivered in a retail environment. Reviews and analyzes media ... business objectives and the broader customer experience.
Work closely with customers, stakeholders
...
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Highmark Health
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Boise, Idaho
...
the Program.
Develop and maintain positive customer relationships. Deliver presentations of ...
SKILLS
Experience with customer relationship management
Presentation skills
...
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Highmark Health
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Boise, Idaho
...
support to a broad spectrum of internal customer areas and external business partners.
Mentor ... presentation of findings to internal and external audiences, customer managers, clinical staff, compliance
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Highmark Health
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Boise, Idaho
...
and corrective action plans; Verify delivery of customer needs, and Ensure quality delivery. The ... completing analysis of the results tying back to customer impacts.
Ensure compliance for required
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Highmark Health
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Boise, Idaho
...
responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
...
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Highmark Health
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Boise, Idaho
...
and corrective action plans; Verify delivery of customer needs, and Ensure quality delivery. The ... completing analysis of the results tying back to customer impacts.
Ensure compliance for required
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Highmark Health
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Boise, Idaho
...
of the member’s care needs across the various service delivery systems and community supports. This ... for eligible members with chronic and complex health care, social service and custodial needs in a
...
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Highmark Health
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Boise, Idaho
...
information, cardholder data, or other confidential customer information that must be protected at all times
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Highmark Health
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Boise, Idaho
...
, employees may have access to covered information, cardholder data, or other confidential customer
...
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Highmark Health
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Boise, Idaho
...
and Intermediate staff. Responsible for customer relationship management.
**ESSENTIAL ... information, cardholder data, or other confidential customer information that must be protected at all times
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Highmark Health
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Boise, Idaho
...
the attributes required to perform the job through demonstrated service, education or training ... information, cardholder data, or other confidential customer information that must be protected at all times
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Highmark Health
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Boise, Idaho
...
to covered information, cardholder data, or other confidential customer information that must be
...
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Highmark Health
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Boise, Idaho
...
member satisfaction. Responds to customer inquiries and offers interventions and/or alternatives ... access to covered information, cardholder data, or other confidential customer information that must be
...
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Highmark Health
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Boise, Idaho
...
progressive experience in sales or four (4) years of experience in customer service.
• PA insurance ...
• Customer service experience
• Telephonic sales experience
Knowledge, Skills and Abilities (This
...
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Highmark Health
-
Boise, Idaho
...
the Program.
Develop and maintain positive customer relationships. Deliver presentations of ...
SKILLS
Experience with customer relationship management
Presentation skills
...
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Highmark Health
-
Boise, Idaho
...
for taking a software quality and customer view of software solutions so that the developers can build ... to covered information, cardholder data, or other confidential customer information that must be
...
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Highmark Health
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Boise, Idaho
...
. Enhance department influence by providing responsive service and understanding customer needs ... customer's needs and proactively craft message to address. Consider alternate points of view on issues
...
