Description

Account Management- Senior Brand Specialist

As a Senior Brand Specialist you would be a part of Amazon Vendor Services (AVS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS vendors.

AVS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.

You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on operational aspects of managing the customer relationships with our vendors which are complex in nature.

You will conceive, create and analyze a wide range of marketing activities/campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, you will look into operational aspects of vendor’s business with Amazon, root cause analysis of issues and opportunities affecting business.

Key job responsibilities

• Establish long term partnerships with key vendor partners for the group of vendors handled.

• Partnering with the Retail Category Team and build successful communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors.

• Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon.

• Conduct deep dive analysis on vendor issues and publish recommendations and action plans based on data to improve vendor experience.

• Success will be measured by the performance of your vendors on input metrics and impact on creating a great customer experience for buying consumers.

• Conduct regular WBRs, MBRs with the vendors, highlight business metric performance and building action plans.

A day in the life

1) Brand Specialists at Amazon - Jump Right In – see video https://www.youtube.com/watch?v=C4wafOkhayA

2) Brand Specialists at Amazon. What do they do? – see video https://www.youtube.com/watch?v=fYaySG_trNY

Basic Qualifications

• Excellent written and verbal communication skills in both English (C1) and German (B2+, C1 preferred) languages.

• 3-4 years of Account Management/Vendor Management

• Ability to communicate clearly and effectively with different functional groups including senior business leaders, finance, HR and developers.

• Proven track record of delivering results through others in an ambiguous, fast-paced/deadline-driven environment.

• Previous experience in managing large-scale projects end-to-end with large teams involved.

• Advanced knowledge in MS Office programs (Excel, PowerPoint, Outlook)

• Bachelor's degree or certificate of completion of studies required

Preferred Qualifications

• 5+ years of Account Management/Vendor Management

• Experience managing large data sets and utilizing to drive performance and process improvements

• Experience in vendor negotiations, pricing and promotion, inventory management, and product development

• Experience with financial analysis and P&L ownership

• Advanced negotiation skills

• Master’s degree preferably in Business Administration, Finance, Economics, Marketing or a similar program.

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