Country:

India

Location:

Building No 12D, Floor 5, Raheja Mindspace, Cyberabad, Madhapur, Hyderabad - 500081, Telangana, India

Role: Senior Credit Manager

Location: Hyderabad

Full/ Part-time: Full Time

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

Leads large team of experienced Credit & Collections (Accounts Receivable) professionals or team leaders, monitoring credit and collections, billing, budget, forecast, and reporting activities. Defines and develops principles and procedures to ensure accurate and timely credit & collections processes. Leads in the development of credit & collections policies, procedures, and controls in order to achieve continuous improvements to company receivable processes.

Deliver exceptional stakeholder service by ensuring credit risk is proactively managed and debt recovery balanced in accordance with collection/credit policy and business objectives.

Key Responsibilities:

• Evaluate and approve or reject specific credit risk and limits of individual customers based upon internal and external data in compliance with Global Credit Policy

• Consultant and partner to business and finance leadership through analysis and classification of political, economic, and country risk to determine their potential impact.

• Conduct customer visits to manage relationships with key and at-risk customers.

• Liaison with local Legal points of contact, leveraging internal/external lawyers and collection agencies.

• Own collections and disputes with past dues items > 30 days, per escalation process

• Review, approve or reject Credit Analyst order release request based on Global Credit Policy requirements.

• Work with other organizations such as Customer Service, Sales and “Master Data” to support the AR team to resolve short payments, account reconciliation and other account issues.

• Responsible for owning and driving quality of Credit processes.

• Continually review/evaluate and identify process re-engineering opportunities based on gaps in performance.

• Actively participate in the leadership of the Global Credit function

• Maintain and lead the development of policies and training documents.

• Work on and support IT related projects/topics.

• Directly responsibility for managing Regional Credit Leads as functional lead of Carrier Business Services organization.

• Talent development, and motivation of personnel.

Requirements

• Set and deliver regional Credit and AR key performance indicators, in alignment with global objectives.

• Drive process integration and strong relationships with interdependent functions (i.e., Sales/Marketing, Customer Service, AP, GL). Liaison to local Sales and Marketing.

• Main point of contact for regional Credit business

• Contract approvals (for off-standard payment terms)

• Maintain compliance with internal controls and Global Credit Policy

• Complete bad debt and dispute reserve analysis and recommendation in compliance with the bad debt, dispute policy and procedure

• Contact for Credit Reporting Agencies (Coface / Moody’s etc.)

• Identify cost saving and other opportunities for improvement.

• Participate and lead global, regional, and functional project work.

• Conduct regional benchmarking.

• Lead regional fraud prevention initiatives.

• Consult with auditors at year end close.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way .

Join us and make a difference.

Apply Now!

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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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