Microsoft Whiteboard is an intelligent canvas for creative teamwork. Whiteboard provides a highly collaborative experience that enables teams to work together on a digital canvas. Visual Collab org at Microsoft is building the Visual Collaboration services and experiences for the era of AI using Whiteboard where engineers design and build the technology to power new, large-scale, highly collaborative experiences for Microsoft Teams, Surface Hub, desktop, mobile, and web. We work in close partnership with the Teams and Surface teams to jointly deliver delightful, end-to-end collaborative inking experiences and accessible meetings to our customers. We also work closely with the OneDrive / SharePoint and Fluid Framework teams to provide compliant storage for our customers.

As a Principal Software Engineering Manager , you will lead a forward-thinking team dedicated to building the Whiteboard application & services. You take ownership as a self-starter, highly motivated, execution-focused, design solutions for scale and passionate about providing friction free experience for customers. You will drive design across different large-scale apps & services like Teams, Surface, OneDrive, Planner to build end to end solutions.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Strategically own and lead  the full spectrum of services from conception to deployment, ensuring a seamless end-to-end lifecycle.

• Directly manage and mentor  a dedicated team of 8 to 10 software engineers, fostering a culture of innovation and excellence.

• Architect and engineer  large-scale distributed software services and solutions, setting a high bar for design and development practices.

• Champion and enforce  modern software engineering practices, including rigorous design reviews and adherence to best practices.

• Drive system design  with well-defined interfaces across multiple components, utilizing code reviews and data/telemetry for informed decision-making.

• Cultivate best-in-class engineering  by ensuring services and components are modular, secure, reliable, diagnosable, actively monitored, and reusable.

• Enhance test coverage  for services, spearhead integration tests, and proactively address and resolve problem areas.

• Prioritize testability, monitoring, observability, reliability, and maintainability , recognizing when code meets Microsoft's standards for sharing and delivery.

• Develop a deep understanding  of Microsoft's business landscape, collaborating with mentors and leaders to deliver cohesive user experiences.

• Focus on customer and partner needs  with a data-driven approach, translating feedback into actionable insights and service improvements.

• Troubleshoot and optimize  automation, reliability, and monitoring to maintain high service quality and address Live Site issues.

• Engage in on-call rotations , providing expert support and debugging for both customer-reported and internally identified service incidents.

Qualifications

Required Qualifications

• Bachelor's Degree in Computer Science, or related technical discipline AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

• OR equivalent experience

• Extensive Engineering Experience:  At least 10 years of professional software development experience, with a strong track record of building large-scale, reliable cloud services. Proficiency in general-purpose programming languages such as C#, TypeScript, C/C++ is essential.

• Management Expertise:  A minimum of 5 years of experience in managing software development teams, demonstrating the ability to nurture talent, drive team performance, and deliver high-quality software solutions.

• Technical Proficiency:  Experience with data platforms like Cosmos, Synapse, or Cosmos DB will be considered an added advantage.

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: 

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications

• Bachelor's Degree in Computer Science

• OR related technical field AND 10+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript,

• OR Python

• OR Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

• OR equivalent experience.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .