Job Information
Sanofi Group Manager - Transparency Operations in Hyderabad, India
Job title : Manager: Transparency Operations
Hiring Manager : Team Lead Commercial Analytics
Location : Hyderabad
Travel expected : Travel required as per business need if any
Job type : Permanent and Full time
About the job
Our Team:
Sanofi Business Operations (SBO) is an internal Sanofi resource organization based in India and is setup to centralize processes and activities to support Specialty Care, Vaccines, General Medicines, CHC, CMO, and R&D, Data & Digital functions. SBO strives to be a strategic and functional partner for tactical deliveries to Medical, HEVA, and Commercial organizations in Sanofi, Globally
Main responsibilities:
The Manager, US Transparency Operations & Reporting is an internal and external customer facing role responsible for autonomously managing the manual and automated processes primarily associated with (but not limited to) external , third party transparency data sources including data collection, analysis, error remediation, certification, and training. This position possesses an intermediate understanding of US transparency regulations, Company transparency policies and assumptions, and applies this knowledge in an appropriate manner enabling Sanofi to submit complete, accurate and on-time transfer of value to the government as required by law.
The overall purpose and main responsibilities are listed below:
Performance:
Performs quality review on received transparency data and manages necessary remediation.
Resolves data discrepancies from Transparency Data Mart (TDM) to MediSpend.
Reconciles customer interaction meal transparency data between systems including OneCRM, Concur, Transparency System (TDM,MediSpend).
Ensures appropriate process and system controls.
Evaluates outlier data and manages necessary remediation.
Remediates Data Issue Resolution (DIR) cases in TDM.
Resolves duplicate transactions.
Performs data trend analyses.
Facilitates source certification.
Ensures audit readiness by maintaining accurate and complete documentation.
Manage Spend Alignment Report
Performs quality review on received data and manages necessary remediation
Resolves data discrepancies from Transparency Data Mart (TDM) to MediSpend.
Evaluates outlier data and manages necessary remediation. Drill-down and follow-up with the stakeholders to get the necessary answers and data.
Remediates Data Issue Resolution (DIR) cases in TDM.
Resolves duplicate transactions.
Performs trend and variance analyses.
Produces analytics independently, in visually clear formats and automates where possible.
Ensures appropriate process and system controls.
Ensures audit readiness by maintaining accurate and complete documentation
Helps to identify and implement innovative and adaptive approaches to optimize transparency processes, eliminate data errors and reduce manual workload.
Applies knowledge of US Transparency regulations, Sanofi US policies and US Transparency Assumptions to ensure transfer of value data captured from sources is complete, accurate and reported on-time to the government as required by law.
Meets periodically (minimum semi-annually) with external sources during US business hours.
Facilitates source certification.
Interacts with US Transparency Team during US hours for knowledge transfer, problem solving, risk identification & mitigation, team building.
Demonstrates Company values and Play to Win behaviours.
People:
Maintain effective relationship with the end stakeholders within the allocated GBU and tasks with an end objective to develop education and communication content as per requirement
Actively lead and develop SBO operations associates and ensure new technologies are leveraged
Initiate the contracting process and related documents within defined timelines; and
Collaborate with global stakeholders for project planning and setting up the timelines and maintaining budget
Process:
Support delivery of projects in terms of resourcing, coordination, quality, timeliness, efficiency, and high technical standards for deliveries made by the medical, field writing group, including scientific documents and clinical,medical reports
Contribute to overall quality enhancement by ensuring high scientific standards for the output produced by the medical, field writing group and
Secure adherence to compliance procedures and internal,operational risk controls in accordance with all applicable standards
Refresh report on frequency,cycle basis (weekly,monthly,quarterly,annually), along with QC checks for each refresh
Stakeholder:
- Work closely with global teams and, external vendors to ensure the end-to-end effective project delivery of the designated publication,medical education deliverable.
About you
Experience :
- 7+ years of experience in pharmaceutical industry. In-depth knowledge of common databases like IQVIA, Veeva, Transparency Reporting tools etc.
Soft skills : Strong learning agility; Ability to manage ambiguous environments, and to adapt to changing needs of the business; Good interpersonal and communication skills; strong presentation skills a must; Team player who is curious, dynamic, result oriented and can work collaboratively; Ability to think strategically in an ambiguous environment; Ability to operate effectively in an international matrix environment, with ability to work across time zones; Demonstrated leadership and management in driving innovation and automation leveraging advanced statistical and analytical techniques
Technical skills :
Bachelor’s degree from an accredited four-year college or university.
At least 5+ years direct experience with pharmaceutical industry.
Knowledge of pharmaceutical industry research & development processes involving collaboration with HCPs & HCOs
Federal Open Payments transparency operations & reporting experience
MS Excel Intermediate expertise
MS Access expertise ,SQL programming, relational database management , logic mindset.
Information systems (IS) experience & proficiency in systems such as: Qlik Sense SAP; Concur; CRM tools (e.g. Veeva,Aravo, Reltio (customer master), SharePoint
Transparency Reporting Systems (MediSpend, AggSpend360 etc.
Ability to produce relevant analytics from large datasets independently, in visually clear formats that are validated, and quality checked before submitting to supervisor
Communicates clearly with leadership, US Transparency Team and source stakeholders.
Prioritizes tasks by due date and mission criticality.
Detail-oriented (demonstrates attention to detail) & organized with updating & saving work instructions and file version control.
Actively listens & follows direction as explained to meet expectations.
Possesses confidence to ask questions & assess risk.
Accepts constructive feedback & integrates feedback on an ongoing basis moving forward.
Ability to solve complex issues that may involve several stakeholders.
Ability to think outside-of-the-box
Proactively seeks new tasks & ensures regular touchpoints with task lead (take action), rather than wait for tasks to be assigned
Demonstrates continuous improvement mindset.
Automation experience
Experience with project accountability & management to ensure defined deliverables are achieved
Influence without authority
Ability to identify risk and know when to escalate to leadership.
System enhancement testing
Education : Advanced degree in areas such as Management,Statistics,Decision Sciences,Engineering,Life Sciences, Business Analytics or related field (e.g., PhD , MBA , Masters)
Languages : Excellent knowledge in English and strong communication skills – written and spoken At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
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