Description

AMZN IN Transportation Execution team is looking for a PM (Program Manager) to identify, develop, integrate and support innovative solutions and programs driving transportation Transportation programs end to end across IN.

Amazon’s transportation systems get millions of packages to customers worldwide from checkout to shipment tracking to delivery. Our systems team owns the input for the services that handle thousands or requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers worldwide, maintain business rules for millions of unique products, and improve experience for online shoppers while optimizing the network to eliminate excess cost. With rapid expansion into new geographies, innovations in supply chain, delivery models and customer experience, increasingly complex transportation network, ever expanding selection of products and growing number of shipments worldwide, we have an opportunity to build a transportation network that scales the business, leads the industry through innovation and delights millions of customers worldwide.

As a PM , you will be responsible development, process management and launch of new features and products. You will own services which model Amazon's transportation network and carrier capabilities/constraints, optimizes it for cost and exposes it to other systems in Amazon. You will contribute business expertise to the program requests, manage configurations in Amazon tools, identify technical dependencies, co-ordinate will cross-functional teams, develop milestones and launch schedules, assess and manage risks, measure and report on progress, anticipate and resolve bottlenecks and balance the business needs with the technical constraints to ensure timely and successful delivery. These services improve customer experience by providing better promises and drive fulfillment planning and execution to lower transportation cost. It is critical part of Amazon's ordering and fulfillment pipeline. Successful candidates will be strong leaders who can prioritize well, communicate clearly, and have a consistent track record of delivery. As a technical leader, you should be able to translate business needs into technology solutions that scale both technically and operationally.

Key job responsibilities

• Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations

• Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver

• Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics

• Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions

• Partner with teams across the business you support and beyond to source, allocate, and coordinate resources

• Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order

• Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes.

• Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)

• Work with program managers, business leaders and executive team to communicate and impact critical business initiatives

• Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects

• Create, communicate, and manage budget for projects

Basic Qualifications

• Bachelor's degree

• Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field

• 3+ years of defining and implementing process improvement initiatives using data and metrics experience

• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

• Experience working cross functionally with tech and non-tech teams

Preferred Qualifications

• 3+ years of supply chain experience

• 3+ years of program or project management experience