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Who we are:

We Are Modernizing Medicine (WAMM (https://www.youtube.com/watch?v=NspiqEzcgRQ&t=2s) )! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling (https://www.modmed.com/company/leadership/) , we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US.

ModMed (http://www.modmed.com) is hiring a Data Conversion Consultant Level 1 . Professional Services-Tech Services-GI.

The Data Conversion Consultant Level 1 manages and executes data conversion projects, including but not limited to practice management conversions, clinical discrete data conversions, and document load conversions. The Data Conversion Consultant Level 1 manages all aspects of the project from planning and coordination to post go-live support and providing customer delight.

Your Role:

• Obtain information from customers and vendors necessary to perform a data conversion project.

• Analyze legacy data to estimate/benchmark project scope and length.

• Run and test converted data according to technical specifications.

• Perform data corrections through analyzing data for errors and formulating corrective procedures.

• Resolve technical issues with conversion.

• Develop and execute database queries as required.

• Perform all data conversion activities and tasks (crosswalks and data mapping activities) necessary to assure the data is imported properly before going live.

• Work in close partnership with cross-functional teams across the organization to define business rules and cleansing requirements for the data transformation process.

• Archive and setup environment for EMR data conversions.

• Document all progress related to the project using all applicable tools (Salesforce, JIRA and Harvest).

• Communicate with customers undergoing implementations to clarify new cases, follow up on open cases, monitor progress, and ensure satisfaction. Verify that implemented solutions meet customer expectations.

• Provide post-live support for a designated period of time followed by a transition to Client Services.

• Provide recommendations on industry leading best practices, services, and systems used for the improvement of data quality.

• Work with other team members to efficiently troubleshoot issues related to data migration.

• Initiate application upgrades with appropriate parties when necessary to complete the data conversion project.

• Refer cases to appropriate departments for issue resolution when necessary and follow up to assure timely completion.

• Provide support and communication via email, phone, and in person.

• Be a hands-on, active team member of the Data Services organization.

• Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer experience.

• Perform tasks off-hours as needed to complete specific projects or tasks.

Skills & Requirements:

• Bachelors degree Computer Science, Engineering, Information Systems or related field.

• Project management and successful Customer service delivery experience.

Typically requires 1-3 years of relevant experience or equivalent combination of experience and education. Industry knowledge of data conversions used in the GI specialty as well as GI procedure workflow is ideal.

• Data manipulation, handling and mapping is required

• SQL, CSV files and mastery of excel

• Knowledge of Data Conversion Tool and best practices

• Proficient in various business applications and tools including, but not limited to gSuite, Windows 7, 8, 10, Microsoft Office Suite, VPN Clients and Remote access software. Windows Server 2008-2016 and SQL Server 2008-2016.

• Ability to read, interpret, and create technical documents such as data conversion specifications and procedure manuals.

• Maintains a positive and open attitude to change with an ability to adapt to new situations.

• Ability to quickly learn, analyze, understand, and convey complex information.

• Ability to speak effectively to groups of customers or employees.

• Excellent verbal and written communication and interpersonal skills.

• Ability to effectively work independently and coordinate team effort.

• Must have experience in developing and integrating business processes.

• Knowledge of clinical workflow and operations is preferred.

ModMed Benefits Highlight:

At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits, including:

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,

• 401(k) Plan with immediate vesting in the company matching contribution,

• Generous Paid Time Off and Paid Parental Leave programs,

• Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,

• Company-sponsored Business Resource & Special Interest Groups (https://www.modmed.com/company/social-responsibility/) that provide engaged and supportive communities within ModMed,

• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,

• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability,

• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.