Technology Support Specialist JobID: 301

• Position Type:

  Technology/ Computer Technician

• Date Posted:

  6/18/2024

• Location:

  Administration Office

  POSITION: Technology Support Specialist

  TERMS: 12 month contract

  REPORTS TO: Director of Technology

  QUALIFICATIONS:

• Technical Certifications such as A+, Network+, MCP, MCSE, MCSA are desirable, but not required

• A practical working knowledge of computers and operating systems.

• Thorough background in productivity software, including but not limited to Microsoft and Adobe products.

• Knowledge and experience supporting Google Apps, Chromebooks and Tablets

• Training/Experience in computer, printer, and basic electronic repair

• Ability to work cooperatively with staff and students.

• Ability to communicate effectively in a variety of educational settings.

  PERFORMANCE RESPONSIBILITIES:

• Works well with others, maintaining positive and effective communication with personnel and students

• Contributes to creating a positive work environment

• Demonstrates integrity and respects confidentiality

• Arrives on time and works consistently until the end of his/her scheduled day

• Takes advantage of professional growth opportunities related to his/her specific job

• Works independently and with confidence

• Demonstrates ability to grasp and adjust to new and changing situations

• Demonstrates initiative and ability to work without close supervision

  PROFESSIONAL CRITERIA:

• Provide technical assistance for computer equipment and peripherals.

• Repair, when possible, or diagnose needed repair for all electronic equipment.

• Perform periodic cleaning and diagnostic routines on computers located in all buildings.

• Maintain a log of repairs, parts, and time.

• Unpack, inspect, test, and mark new equipment prior to delivery and/or installation.

• Maintain detailed knowledge of network operating systems, WAN, LAN network functioning.

• Assist with installation of new software and upgrades.

• Maintain high integrity and confidentiality in the school operation.

• Be knowledgeable of and abide by all school board policies, procedures, and other applicable laws.

• Dress appropriately for the position and work required.

• Demonstrate a positive attitude toward school, students, and job and communicate the same to the community.

• Accept constructive criticism and suggestions and seek to improve each performance responsibility.

• Demonstrate organization and professionalism in fulfilling the responsibilities of the job.

• Greet all students, faculty, staff, and visitors courteously

• Attend work on a prompt and regular basis.

  PHYSICAL REQUIREMENTS:

• Lifting 100 pounds maximum; frequent lifting and/or carrying of objects up to 50 lbs.

• Good health to minimize absenteeism.

• Good articulation.

• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools, or controls; reach with hands and arms; prolonged use of computer and repetitive hand motions. This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, and copiers.