Main location: United States, Colorado, Denver

Alternate Location(s): United States, Louisiana, Lafayette

United States, Texas, Belton

United States, Tennessee, Knoxville

United States, Alabama, Remote

Position ID: J0824-0203

Employment Type: Full Time

Position Description:

CGI has been working with a large K-12 client to implement ServiceNow IT Service Management (ITSM). The client is very excited about expanding their use of ServiceNow to include implementation of Enterprise Asset Management and Field Service Management (EAM/FSM) and possibly Hardware Asset Management (HAM) in the future.

We are looking to bring a senior level ServiceNow developer onboard to join our team and lead the EAM/FSM implementation. This consultative developer will help update the clients ServiceNow roadmap to achieve the CTOs vision for digitizing as many of the School Districts services as possible and leverage their investment in the low-code/no-code platform.

This position will be performed in Denver, CO in a hybrid model; a remote worker can be considered from any city where CGI has an office.

Your future duties and responsibilities:

Deliver a ServiceNow roadmap for FSM/EAM that is clear and drives customer business needs.

Plan a ServiceNow EAM/FSM implementation that will rapidly deliver results for the client in weeks, not months, with no (or few) customizations.

Build strong relationships within the clients C-level leadership team and with the IT leadership team to position CGI as their trusted advisor.

Provide leadership within the ServiceNow team and instill a sense of confidence that we can meet any client challenge and deliver results for our clients while bringing the team together.

Deliver a reusable rapid planning and development framework to the CGI consulting team to reuse with other clients and that can be trained to client software support teams.

Mentor junior and senior level ServiceNow developers on how to configure various modules in the platform.

Required qualifications to be successful in this role:

Required: ServiceNow CIS - FSM

Desired: ServiceNow CIS - HAM ServiceNow EAM training badge

Competencies Years of experience Proficiency level

MINIMUM of 5 REQUIRED

ServiceNow ITSM 3 - 7 years Senior to Expert

ServiceNow FSM N - 5 years Senior to Expert

ServiceNow EAM L - 3 years Mid to Senior

ServiceNow PSDS 0.5 - 5 years Junior

ServiceNow HAM 3 -5 years Senior to Expert

Client Engagement/Consultant 5 - 15 years Senior to Expert

OPTIONAL: Desired qualifications/non-essential skills required:

Architecture and Design: Develop architecture of the ServiceNow platform with a focus on EAM and FSM modules. Design scalable and efficient solutions that align with business objectives and IT strategies. Ensure the architecture supports integration with other enterprise systems and platforms.

Implementation and Configuration: Lead the implementation of EAM and FSM modules, including configuration, customization, and integration. Develop workflows, automation, and orchestration processes to streamline asset and field service management. Ensure data integrity and security across the platform.

Collaboration and Leadership: Work closely with stakeholders to understand business requirements and translate them into technical specifications. Provide technical leadership and guidance to the team, ensuring best practices and standards are followed.

Qualifications:

Education and Experience: Bachelors degree in Computer Science, Information Technology, or a related field. Advanced degree preferred. Minimum of 5 years of experience working with ServiceNow, with a strong focus on EAM and FSM modules. Proven experience in designing and implementing ServiceNow FSM with a Certified Implementation Specialist - FSM certification. Proven experience in EAM or Hardware Asset Management (HAM)

Technical Skills: Deep knowledge of ServiceNow platform capabilities Proficiency in scripting languages such as JavaScript, Glide, and AngularJS. Experience with REST/SOAP web services, APIs, and integration with third-party systems.

Soft Skills: Excellent analytical and problem-solving skills. Strong communication and interpersonal skills, with the ability to collaborate effectively with technical and non-technical stakeholders. Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred Qualifications:

ServiceNow Certified Implementation Specialist (CIS) - HAM

Experience with Agile/Scrum methodologies.

Knowledge of other ServiceNow modules such as ITSM and ITOM.

Competencies Years of experience Proficiency level

ServiceNow CTA L - 5 years Senior - Expert

ServiceNow CMA L - 5 years Senior - Expert

ServiceNow CIS - TOM or APM or SecOps L - 5 yaers Senior - Expert

#LI-JP1

#DICE

CGI anticipates accepting applications for this position through September 6, 2024.

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to: skill set level; experience and training; and licensure and certifications. CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is 85,800 - 150,200.

At CGI we call our professionals members to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGIs benefits include:

Competitive base salaries

Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category

401(k) Plan and Profit Participation for eligible members

Generous holidays, vacation, and sick leave plans

Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;

Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more

Skills:

SCRUM

ServiceNow

ServiceNow IT Service Mngt

What you can expect from us:

Together, as owners, lets turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and