Operations Lead

Category: Business Analysis (functional and technical)

Main location: United States, Alabama, Huntsville

Position ID: J0624-1541

Employment Type: Full Time

Position Description:

CGI is looking for an Operations Manager in Anniston, AL. The Operations Manager will assure the delivery of services to the program manager, in support of the government client. He or she will oversee and manage a team of Inventory Specialists and facilitate the automated inventory of assets in the client's account. He or she will assist in the development and documentation of discrete business processes and development of Standard Operating Procedures. The Operations Manager will be responsible to communicate status updates to management and the client. Candidate must be willing to be hands on when needed.

This position is located in Anniston, AL.

Your future duties and responsibilities:

Your future duties and responsibilities:

• Set day-to-day pace of service management operations for the benefit of the government client.

• Manage the prioritization of efforts and tasks toward fulfillment of service level objectives.

• Communicate service metrics and drive work to completion inside those metrics.

• Absorb, channel and manage the expectations of the government task lead.

• Determine, effectively communicate and manage to completion daily tasks.

• Drive the completion of work, defined by the Program Manager and the Client.

• Ensure the effective and timely communication of roadblocks and dependencies to the Program Manager.

• Communicate status to customers and management, and assist in timely hierarchical escalations.

• Work with the CGI team onsite to identify process improvements and turn them into software requirements to be relayed to the development team.

Required qualifications to be successful in this role:

Required qualifications to be successful in this role:

• Ability to effectively communicate both orally and in writing

• Ability to manage and lead a large team to accomplish multiple tasks in parallel.

• Proficiency in standard office automation software.

• Understanding and knowledge of DLA Logistics operations and policies.

• Experience in understanding complex policies and translating into business processes and procedures.

• Experience in communicating status to management and ranking personnel.

• Understanding of the software development lifecycle and ability to identify functional requirements that can be translated to technical system requirements.

• Knowledge of the operation of client logistics automated information systems.

Desired qualifications/non-essential skills required:

• Possess knowledge, experience, or understanding of DoD inventory management, categorization, and storage techniques, with additional military services (e.g., Army).

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and license and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $96,500.00 - $213,800.00.

At CGI we call our professionals “members” to reinforce that all who join our team are, as owners,

empowered to participate in the challenges and rewards that come from building a world-class company.

CGI’s benefits include:

• Competitive compensation

• Comprehensive insurance options

• Matching contributions through the 401(k) plan and the share purchase plan

• Paid time off for vacation, holidays, and sick time

• Paid maternity and parental leave

• Learning opportunities and tuition assistance

• Member assistance and wellness programs

Due to the nature of this government contract, US Citizenship is required.

#CGIFederalJob

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Skills:

• Advanced Analytics

• Analytical Thinking

• English

• Logistics & Maintenance

• Operations Management

• Asset Management

• Inventory Management

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at USEmploymentCompliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.