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Job Summary

The Vice President of External Affairs is part of the Texas Region's senior leadership team, and works closely with key local, legislative and regulatory stakeholders to provide advocacy and messaging strategy in Texas. This role is also responsible for directing local external affairs activities, which includes government affairs, community impact, media, and public relations.

The VP of External Affairs serves as both a strategist and business partner across the entire Texas Region and influences the broader division and company. This leader will play a highly significant role as a growth partner in expanding our network, increasing brand sentiment, and driving brand awareness.

Job Description

Core Qualifications:

• 15+ years of government affairs and senior media/public relations experience with global, highly competitive companies.

• Preferred working experience with city and county administrative processes and procedures.

• Extensive experience in local and state political environments and media markets; established relationships with political, community and media leaders in key Comcast markets preferred.

• Demonstrated experience building and leading a high-performing government affairs, external affairs, and communications team responsible for media relations, government relations, external partnerships, and community impact.

• Strong knowledge of business, and ability to build and develop strong partnerships with each internal stakeholder by understanding both their organizations and how each partnership can be mutually supportive.

• Expertise in understanding the evolving technology landscape (web, mobile, social) and effectively articulating a vision of what to expect on the horizon and its approaching impact.

• Ability to apply performance management rigor via hiring, mentoring, coaching and developing direct reports and other high-potential managers to be the best that they can be, while ensuring they are in the right roles.

• Proficiency in creating cohesive messages for customers, employees, and key stakeholders.

• Demonstrated understanding of customer needs and sentiment to leverage insights into messages that “delight” our customers.

• Works effectively cross-functionally in a matrixed organization.

• Excellent written and verbal communication skills.

• Experience in public relations or crisis management preferred.

• Ability to establish issue advocacy and positioning strategies for effective outreach and partnership with internal and external stakeholders to drive business priorities.

• Able to ensure via collaboration that all investments and activities within or adjacent to government relations, external communications, and community impact are aligned and targeted to maximize resources, and that the company “speaks with one voice” on key issues and initiatives.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.

• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

• Know your stuff - be enthusiastic learners, users, and advocates of our game-changing technology, products, and services, especially our digital tools and experiences.

• Win as a team - make big things happen by working together and being open to new ideas.

• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

• Drive results and growth.

• Respect and promote inclusion and diversity.

• Do what's right for each other, our customers, investors, and our communities.

Disclaimer:

• Comcast is an EOE/Veterans/Disabled/LGBT employer.

• The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Team Leadership; Collaboration; Public Relations (PR); Government Affairs; Leading by Influence

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

15 Years Job Family Group: Corporate Affairs