IT Services Solution Architect

General Information

Req #

100015440

Career area:

Sales Support

Country/Region:

United States of America

State:

North Carolina

City:

Morrisville

Date:

Wednesday, September 11, 2024

Additional Locations :

• United States of America - Illinois - Chicago

• United States of America - Florida - Miami

• United States of America - Texas - Dallas

• United States of America - Texas - Houston

• United States of America - Georgia - Atlanta

• United States of America - Florida - Tampa

• United States of America - Texas - San Antonio

• United States of America - Florida - Orlando

• United States of America - Texas - Austin

• United States of America - Texas - Frisco

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via our StoryHub (https://news.lenovo.com/) .

Description and Requirements

Lenovo is seeking an experienced Solution Architect who will develop custom and cost-effective services solutions for our customers. Successful candidates will evaluate customer opportunities as presented in, RFPs/RFQs or Opportunity Leads, from the Services Sales teams and use this information to develop complex services solutions to meet customer’s requirements. Lenovo solutions include close to the box services; Modern Management; Service Desk; UEM; Asset recovery services and DaaS.

As a Senior Services Solution Architect, you will collaborate with internal teams and Lenovo Services Delivery Partners, as well as hold responsibility for scoping the requirements and identifying appropriate delivery strategy to meet the requirements and provide the best overall solution.

The Solution Architect will develop Customer presentations, proposals, and internal governance collateral. Upon down select / award, the Solution Architect is responsible for the development of a Statement of Work contract with the selected business partner and/or customer and service delivery partner, which includes negotiation with the partner, internal delivery stakeholders and the customer to ensure that requirements are explicitly documented to prevent exposure. Finally, the Solution Architect is expected to manage assigned opportunities, and contribute to the overall business within the services group.

Basic Qualifications:

• 10+ years of IT Services experience with at least 5 years of Solution Development and Costing for these types of IT Solutions: Managed Services, Service Desk, UEM and DaaS. Experience must include attention to detail, Contract/SOW creation, and strong Risk Management practices.

• Bachelor’s degree or equivalent experience

Preferred Qualifications:

• Direct experience in IT Services Industry focused on End User devices.

• Proven success in building solutions in the IT services industry

• Excellent communication, both oral and written, and presentation skills

• Solid organizational/prioritization skills, and commitment to meet deadlines

• Proficiency in utilizing PowerPoint, Excel, Word & Microsoft Dynamics or Salesforce

In compliance with Colorado's EPEWA, the expected Application Deadline for this position is 11/11/2024– this applies to both internal and external candidates.

The base salary range budgeted for this position is $175,000 - $210,000. Individuals may also be considered for bonuses and/or commissions. Lenovo’s various benefits can be found at www.lenovobenefits.com.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations :

• United States of America - Illinois - Chicago

• United States of America - Florida - Miami

• United States of America - Texas - Dallas

• United States of America - Texas - Houston

• United States of America - Georgia - Atlanta

• United States of America - Florida - Tampa

• United States of America - Texas - San Antonio

• United States of America - Florida - Orlando

• United States of America - Texas - Austin

• United States of America - Texas - Frisco

• United States of America

• United States of America - Florida , * United States of America - Georgia , * United States of America - Illinois , * United States of America - Texas

• United States of America - Illinois - Chicago , * United States of America - Florida - Miami , * United States of America - Texas - Dallas , * United States of America - Texas - Houston , * United States of America - Georgia - Atlanta , * United States of America - Florida - Tampa , * United States of America - Texas - San Antonio , * United States of America - Florida - Orlando , * United States of America - Texas - Austin , * United States of America - Texas - Frisco