Job Reference Number: 27692

Employment Type: Full-Time , Onsite

Segment: Elior Corporate

Brand: Elior North America Corporate

State: Texas (US-TX)

The IT Back Office Applications Director is a critical role in the organization with high visibility. You must be a hands-on collaborator with the ability to influence stakeholders, a process builder (roll up your sleeves), attention to detail with superior organizational skills, and Back Office systems background to be successful. This is a fantastic opportunity for a proven Business Systems Leader interested in helping a growing organization transform all of it's back office systems (Finance, HR, Procurement, etc.) to and enterprise managed platform. This is an action oriented role working across multiple business segments to deliver best in class finance system support and transformation. This role must have an advanced understanding of finance business process with the ability to support and enhance our current landscape while building and executing finance projects.

Responsibilities

• Learn and possess a deep understanding of the company’s business models, processes and systems, to expertly design and implement the roadmap and guiding principles for our finance systems and teams

• Work with multiple and disparate systems to lead the development, implementation and support of finance, HR, Procurement solutions

• Establish standard operating procedures for change requests including separation of responsibility between business and IT and a robust change control process

• Provide transparent, consistent, accurate, and repeatable performance metrics that can be consumed by leadership and individual contributors across the business to make effective decisions

• Lead strategy sessions with key stakeholders to understand business needs and how to enable business needs and address challenges through technology

• Continue to develop and build the team structure to further scale and support our system ecosystem

• Identify and resolve issues and problems

• Conduct exploratory and proof of concept work to identify potential opportunities to grow, automate and improve

• Effectively balance support and project work, including planning and executing technology upgrades

• Manage vendor contracts and leverage external partners as an extension of the team

• Work closely with business partners across the organization to understand challenges, opportunities and propose process and technology improvements

• Work closely with IT infrastructure to ensure optimal platform performance that supports scale and innovation

• Actively participate in the industry to stay abreast of industry trends, new technology, and best practices and make recommendations to leadership

Qualifications

• Bachelor’s Degree in Business or Information Systems, Computer Science, Information Technology, or Finance

• ERP Experience is required (GP, SAP, Oracle, etc.).

• CRM experience (Microsoft Dynamics, Salesforce, etc.)

• 8 years of a successful track record in managing teams and vendors, with excellent coaching and mentoring skills

• Demonstrated hands on experience supporting finance and ERP systems

• SAP S/4 Hanna experience a plus

• Experience working in cloud hosting platforms like AWS or Azure

• Experience in system integrations, combining off the shelf software with custom developed solutions

• Ability to manage product roadmap combining technical upgrades, business functionality and feature releases

• Track record of innovative solutioning, problem solving, and working across diverse groups and domains

• Ability to communicate with various audiences with varying degrees of technical expertise

• Strong planning, priority setting, and project management skills to manage multiple projects and resources in a fast-paced environment

• Experience working within an Agile Methodology

About Elior North America:

Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.

At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.

Disclaimer: This job description can be revised by management as needed.