Work Schedule: 1pm-9:30pm; with rotating weekends and holidays

Ideal candidate will have a bachelor's level degree and previous experience in a plant/maintenance environment. Alarm monitoring, utilizing two way radio or some form dispatch communication, experience with emergency management. Strong communication skills when interacting with coworkers, patients, technicians and internal/external customers.

SUMMARY

Monitors and responds to institutional emergency situations including alarms, campus or weather conditions.

JOB SPECIFIC COMPETENCIES

Monitoring Services Duties. Responds to emergency situations and activates emergency plan and activities. Updates the institutional RING and EPO line. Monitors area weather conditions. Answers emergency elevator phone calls. Answers and responds to customers needing assistance with various facilities services. Documents and resolves customer requests. Receives, schedules and processes work orders. Monitors and responds to system and/or equipment outages and alarms and informs departments. May develop technical briefings on safety or emergency preparedness.

KEY FUNCTIONS

• Responds to emergency situations and activates emergency plan and activities including sending messages through the institution emergency communication software.

• Updates the institutional RING line.

• Monitors area weather conditions.

• Answers emergency elevator phone calls.

• Answers and responds to customers needing assistance with various facilities services.

• Documents and resolves customer requests. Receives, schedules and processes work orders.

• Monitors and responds to system and/or equipment outages and alarms and informs departments.

• Acts a communication triage for FM groups when needed.

• Adjust temperature calls in patient rooms.

• Updates and maintains the Facilities State of Operations. Maintains emergency database.

• May develop technical briefings on safety or emergency preparedness.

Other duties as assigned

Required: High school diploma or equivalent. Two years experience in an emergency center, dispatch, facilities or physical plant call center. Must pass pre-employment skills test as required and administered by Human Resources.

Preferred: Bachelor's level degree and previous experience in a plant/maintenance environment. Alarm monitoring, utilizing two way radio or some form dispatch communication, experience with emergency management. Strong communication skills when interacting with coworkers, patients, technicians and internal/external customers.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html

Additional Information

• Requisition ID: 168653

• Employment Status: Full-Time

• Employee Status: Regular

• Work Week: Day/Evening, Evenings

• Minimum Salary: US Dollar (USD) 45,000

• Midpoint Salary: US Dollar (USD) 56,500

• Maximum Salary : US Dollar (USD) 68,000

• FLSA: non-exempt and eligible for overtime pay

• Fund Type: Hard

• Work Location: Onsite

• Pivotal Position: No

• Referral Bonus Available?: No

• Relocation Assistance Available?: No

• Science Jobs: No

#LI-Onsite