Title: Expert IT Systems - ServiceNow Location: United States-Texas-Houston Other Locations:

Description

Oxy is an international energy company with assets primarily in the United States, the Middle East and North Africa. We are one of the largest oil and gas producers in the U.S., including a leading producer in the Permian and DJ basins, and offshore Gulf of Mexico. Our midstream and marketing segment provides flow assurance and maximizes the value of our oil and gas. Our chemical subsidiary OxyChem manufactures the building blocks for life-enhancing products. Our Oxy Low Carbon Ventures subsidiary is advancing leading-edge technologies and business solutions that economically grow our business while reducing emissions.

We are committed to using our global leadership in carbon management to advance a lower-carbon world. Visit oxy.com for more information.

We are currently looking for an experienced and motivated individual to fill the position of Expert IT Service Mgmt Platform (ServiceNow) within our IT Service Management Platform team located in Houston, TX.

Day to day responsibilities include:

• Maintain end-to-end understanding of the functional workings of ServiceNow and associated business processes.
• Serve as primary contact for monitoring the health of the ServiceNow platform
• Work with Oxy IT infrastructure and application teams to maintain accuracy of the foundation data and supporting integrations
• Define potential improvement changes to resolve errors, prevent the recurrence of problems or improve system maintainability and stability.
• Implementation and configuration of new solutions in ServiceNow that meets requirements and considers user experience.
• Develop and support integrations between ServiceNow and other applications.
• Define technical solutions ensuring considerations for system stability, performance, and ongoing maintainability.
• Identify solution alternatives to address issues identified
• Utilize 3rd parties and vendor support as defined within existing support arrangements
• Maintain documentation (run books, requirements, design documents, build, deployment, install guides) and process standards along with regular audits to validate accuracy.

Qualifications

Required Qualifications:

• Five years experience in IT
• Bachelor’s degree in computer science or related field
• Three or more years of experience with ServiceNow
• Knowledge of ServiceNow architecture  
• Experience with ServiceNow integrations
• Knowledge of IT infrastructure and how to store this data in ServiceNow CMDB
• ServiceNow Certified System Administrator Certification
• Experience / familiarity with development in Java / JavaScript for ServiceNow
• Strong Interpersonal skills and the ability to effectively communicate and interact with customers and team members
• Demonstrable strong creative skills and a willingness to learn
• Very strong Customer/Stakeholder focus

Desired Qualifications:

• ServiceNow Implementation Specialist
• Experience with Flow Designer
• Experience with ServiceNow Employee Center
• Experience with ServiceNow Studio
• Experience with Agile methodologies
• Planning mindset and strong execution skills 

Relocation will not be provided.

Occidental does not offer sponsorship of employment-based nonimmigrant visa petitions for this role.

Occidental is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, marital status, political preference, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Recruitment Fraud

It has come to our attention various individuals and/or organizations are contacting people falsely pretending to recruit on behalf of Oxy. Please be aware that these recruiting scams and communications do no originate nor are they associated with our recruitment process.

Oxy does not charge a fee at any stage of the recruiting process. We will never:

Ask you to pay for applications, interviews, meetings, processing, training or for any other fees

Use recruiting or placement agencies that charge candidates an advance fee of any kind or

Request personal information such as passport and bank account details at an early stage of our recruitment process.

We recommend against responding to unsolicited business propositions or offers from people you don’t know. Do not disclose your personal or financial details. If you believe you have been the victim of a recruiting scam, please contact your local police department.