Job/Position DescriptionEmer Medical Services Spec IUnder the supervision of the EMS and Trauma Systems Manager, and within guidelines established by the EMS Act and rules adopted there under, plan, coordinate and evaluate EMS education/training and certification activities. Plan, coordinate and provide licensure and inspection activities. Plan and coordinate complaint investigations and recommend appropriate action. Provide technical assistance and information to EMS licensees and certificant holders. Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. Provide information on the EMS services and affairs to the public. Assist EMS licensees and certificant holders with quality management, mutual aid agreements, protocol development, and variances. This position is eligible to telework (up to 5 days per week).EXPERIENCE AND EDUCATIONGraduation from an accredited EMS education programs adopted by national accrediting organizations. Experience in public health work.Essential Job FunctionsAttends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. This position is eligible to telework (up to 5 days per week). Selected candidate must have the ability to provide a reliable internet service in a home office location free from distractions, that will provide the ability to ensure confidentiality of work product. Selected candidate must telework from Texas.Investigate complaints relating to EMS licensees, certificant holders. Develop and carry out investigative plans, prepare detailed reports, and make recommendations for action to the Compliance Review Committee. Complete complaint summaries within required timelines and in accordance with Program Guidelines and Work Plans. Testify as expert EMS witness at related hearings and informal conferences as requested. (30%)Coordinate, approve, monitor, and audit EMS education/training and certification activities in compliance with the EMS Act and rules and policy adopted there under. As assigned, will participate in advisory councils, and assist in development of program goals, objectives, and evaluation activities. Review, evaluate and approve course applications. Prepare written reports within specified timelines and in accordance with program guidelines and work plans. (15%)Coordinate and provide license survey activities to comply with the EMS Act, rules and policy adopted there under. Perform regular inspections associated with licensing survey requirements. Evaluate and process license application packets and related data for compliance with the EMS Act. (15%)Assist with public relations activities as requested including appearances at public hearings, open forums, commissionerand#146;s court, city councils, etc. as an EMS subject matter expert. With leadership and guidance from the Manager will serve as a liaison and coordinate with other State EMS/Trauma System offices, local RAC and other EMS entities. Research, interpret and disseminate standards, policies, rules, and definitions pertaining to EMS stakeholders. (15%) Uses computer for inputting and retrieving data and word processing to include Microsoft products, Word, Excel, Teams, and Power Point. (15%)Other duties as assigned include disaster response activities. This position may serve in the DSHS or EMS Multi-Agency Coordination Center, State Operations Center, regional and/or local operations centers, joint field offices https://jobshrportal.hhsc.state.tx.us/ENG/CareerPortal/job_profile.cfm?szOrderID=608097 Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.