Job Information
Compass Group, North America Director of Concessions - George R. Brown Convention Center in Houston, Texas
Levy Sector
Position: Director of Concessions
Location: George R. Brown Convention Center | Downtown - Near Discovery Green | Houston, Texas
Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.
Job Summary
The Director of Restaurants and Cafe is responsible for overseeing our Operations team at the location - ensuring high standards of the guest experience, safety, and financial performance. The ideal candidate will be an experienced food and beverage leader. A great coach who can get the best out of people and continually drive operational performance and execution.
Detailed Responsibilities
Proactively coaching and motivating team members to deliver their best
Identifying opportunities and driving constant improvement in our location operations
Building a strong partnership with location partners and other stakeholders
Working with VP of Hospitality and General Manager to drive innovation and best practices at the location
Delivering against our financial goals and budgets
Coaching the operations management team
Representing Levy and our business objectives at partner meetings, networking and building relationships with key partners and vendors
Overseeing and ensuring the highest standards of safety and sanitation in all activities across the location
Reviewing financial reports and developing action plans to best achieve business goals
Completing team member performance reviews including career development planning and compensation
Responding to emails, phone calls, and any associated administrative work corresponding with role responsibilities
Reviewing and processing any expense reports submitted by team members in Concur
Interviewing applicants interested in roles requiring your hiring consideration and approval
Collaborating with culinary leadership and partners to drive menu development and associated operational enhancements
Overseeing season planning process ensuring alignment with Levy and partner expectations/goals
Coaching team members for optimal performance and engagement
Overseeing and ensuring the highest standards of safety and sanitation in all activities across the location
Conducting manager meetings to engage, inform and build alignment
Conducting event walks interacting with team members, subcontractors, guests, partners, and VIPs
Identifying and planning for management support needs when the business will exceed the location’s current resources
Managing team recognition program 'Levy Legends' by leadership promotion and participation
Conducting building safety walks so our locations maintain an outstanding level of safety and cleanliness
Completing progressive discipline with the leadership team to hold team members accountable and improve future performance
Leading continual improvement efforts from an operations management perspective
Closing/Signoff Payroll on a bi-weekly basis for team members
Driving shrinkage prevention efforts to minimize financial risk to the business
Participating in Governance Meeting presentations to network, learn, and represent Levy’s culture and business goals
Planning budget and P&L management to support optimal financial achievement
Engagement planning in collaboration with the leadership team, so our team feels supported by and committed to Levy
Regularly reviewing operations procedures to identify and drive improvements
Acting as the figurehead at the location for Levy’s Work of Change initiative - build a diverse and inclusive team who represent the community the location serves * Other duties and responsibilities as assigned
Job Requirements
5+ years of leadership experience in hospitality or retail
Bachelor’s Degree in Hospitality Management is preferred
High level of computer literacy
Understanding of financial concepts
Passion for hospitality, food, and retail
Excellent interpersonal and stakeholder management skills
Curious about Life at Levy? Check it out: Levy Culture (http://www.levyrestaurants.com/our-culture/)
Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off Plan
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Levy maintains a drug-free workplace.
Compass Group, North America
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