Administrative Supervisor- Neighborhood Library Manager

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Administrative Supervisor- Neighborhood Library Manager

Salary

$60,320.00 - $71,448.00 Annually

Location

Various

Job Type

Full Time

Job Number

34294

Department

Houston Public Library

Division

HPL - NEIGHBORHOOD LIBRARY SYSTEM

Opening Date

06/18/2024

Closing Date

7/2/2024 11:59 PM Central

• Description

• Benefits

• Questions

POSITION OVERVIEW

Applications Accepted From: ALL PERSONS INTERESTED

PN: 33105

Division: Customer Experience

Location: Young and Collier Libraries

Workdays & Hours: Mon - Fri. 8am-8 pm* (Varies)

*Subject to change

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS

The Houston Public Library seeks customer-service driven, creative, and energetic Administrative Supervisor who has strong leadership skills, an ability to inspire staff, and a passion for serving as a hands-on and highly engaged manager in Neighborhood Libraries. Successful candidates will communicate effectively, provide exceptional customer service, be at ease multitasking in a fast-paced public service setting and enjoy interacting with people of all ages from diverse backgrounds.

Essential job duties and responsibilities for an Administration Supervisor include:

• Exceptional leadership skills and experience supervising and evaluating assigned staff.

• Overseeing and coordinating team members to effectively complete tasks.

• Ensure employees are prepared, motivated, productive, and challenged in their work assignments to ensure maximum performance.

• Taking initiative to creatively solve problems and possessing sound decision-making skills.

• Interact with customers at the Customer Service Desk and roving, assisting with information requests, technology assistance, and programming.

• Responsibility for collection maintenance of the collection in all formats including use of Collection HQ.

• Planning, implementing, and marketing programs and services.

• Establish and maintain positive and collaborative working relationships with community groups, other government agencies, community organizations, other employees, and the public.

• Requires one evening a week and every other weekend (Saturday and Sunday) work.

WORKING CONDITIONS

There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. The position is physically comfortable, the individual has discretion about walking, standing, etc.

MINIMUM REQUIREMENTS

EDUCATIONAL REQUIREMENTS

Requires a Bachelor's degree in Business Administration, Accounting, Political Science, Psychology or a closely related field.

EXPERIENCE REQUIREMENTS

Three (3) years of experience in personnel, administration, accounting or a closely related field are required.

Directly related professional experience may be substituted for the education requirement on a year-for-year basis.

LICENSE REQUIREMENTS

None.

PREFERENCES

Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.

• Experience in personnel management and supervision.

• Ability to plan and organize work and skilled at prioritization.

• Knowledge of library operations and organization, including services, activities, staffing, facilities, and equipment.

• Strong interpersonal skills and the ability to collaborate with others.

• Experience working with people of diverse backgrounds.

• Knowledge of current versions of MS Office (Excel, Word, PowerPoint, and Outlook), Sirsi Symphony.

• Ability to communicated effectively orally and in writing.

• Bilingual skills (Spanish/English).

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED None

However, the Department may administer a skills assessment test.

SAFETY IMPACT POSITION: Yes

If yes, this position is subject to random drug testing and if candidate is promoted into this position, he/she must pass an assigned drug test.

SALARY INFORMATION

Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

Pay Grade 22

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832.393.1472).

If you need special services or accommodations, call 832.393.1472. (TTY 7-1-1)

If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EOE Equal Opportunity Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan.

Benefits include:

• Medical

• Dental

• Vision

• Wellness

• Life insurance

• Long-term disability

• Retirement pension

• 457 deferred compensation plan

• Employee Assistance Program

• 10 days of vacation each year

• 11 city holidays, plus one floating holiday

• Flexible schedules

• Professional development opportunities

• Transportation/parking plan

• Section 125 pretax deductions

• Dependent Care Reimbursement Plan

• Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

01

Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?

• Yes

• No

  02

  Are you a current Houston Public Library employee?

• Yes

• No

  03

  Please indicate your level of education and experience:

• A high school diploma/GED and seven (7) years of verifiable professional experience in personnel, administration, accounting, or a closely related field

• An associate degree in Business Administration, Accounting, Political Science, or Psychology and five (5) years of verifiable professional experience in personnel, administration, accounting, or a closely related field.

• A Bachelor's degree (or higher) in Business Administration, Accounting, Political Science, or Psychology and three (3) year of verifiable professional experience in personnel, administration, accounting, or a closely related field.

• A Master's degree (or higher) in Business Administration, Accounting, Political Science, or Psychology and one (1) year of verifiable professional experience in personnel, administration, accounting, or a closely related field.

• None of the above

  04

  Please indicate how many staff members you have directly supervised at any given time:

• 1 - 2 staff members

• 3 - 5 staff members

• 6 - 9 staff members

• 10 or more members

• No supervisory experience

  05

  Please indicate your proficiency level in Microsoft Word & Excel, and Internet Research:

• Beginner (ex: create basic documents and/or spreadsheets with limited experience with other functionalities)

• Intermediate (ex: insert page breaks, header/footer, and/or generate auto-calculating and basic cell formatting)

• Advanced (ex: insert table of contents, generate tables, create mail merge and/or conditional formatting, table formatting, sort/filter cells, cell data validation/consolidation)

• No experience

  06

  How many years of verifiable supervisory experience do you have, including staff, support staff, or volunteers? (select one)

• Less than 1 year

• At least 2 years but less than 3 years

• At least 3 years but less than 4 years

• At least 5 years but less than 6 years

• More than 6 years of experience

• No experience

  07

  Please indicate the languages, which you are fluent (reading, writing, and speaking). Check all that apply

• English

• Spanish

• Chinese

• Vietnamese

• Other languages

  08

  Briefly describe your supervisory experience with staff, support staff, and /or volunteers (If you indicated that you do not have experience, please put N/A)

  09

  What supervisory experiences do you have? (check all that apply)

• Coaching and mentoring staff members

• Creating desk schedules

• Training staff

• Handling customer comments

• No supervisor experiences

  10

  Briefly describe your experience developing partnerships and conducting outreach to the community. (If you indicated that you do not have experience, please put N/A)

  Required Question