Job Information
Lovevery Project Engineering Manager in Hong Kong, Hong Kong
About Lovevery
Lovevery is a mission-driven company, passionate about helping every parent feel confident that they are giving their child the best experiences in early childhood. After just five years in market, Lovevery's run-rate revenue exceeds $200M, with 70% of that attributed to highly retentive subscription ARR (Lovevery's repeat rate beats best in class public comps by double digits). The team believes in the power of combining physical play products with digital education and support to create an ecosystem for parents that is unmatched by any other brand.
This unique offering has won passionate fans around the world; Lovevery's brand NPS is an outstanding score of 85–that's better than Starbucks, Apple, or Warby Parker. In addition to their robust e-commerce platform, Lovevery created a digital app that gives parents stage-based activities and content, allows them to engage with experts and a community of parents, and makes it easy for parents to know how to promote their child's development. Lovevery's stage-based information and play products are designed by child development experts, and have won awards from TIME Magazine, Fast Company, Red Dot, and Parents' Choice. The company is backed by TCG, Maveron, GV, Reach Capital, the Chan Zuckerberg Initiative, and Collaborative Fund. Lovevery's headquarters are located in Boise, Idaho, USA with offices in Amsterdam and Hong Kong.
The Role
We are looking for a Project Engineering Manager to work with sourcing teams and factories to develop products according to engineering designs and quality requirements from US technical teams. They will review technical documents with factories, clarify requirements, collaborate with the QA team to ensure designs meet global testing standards, and monitor product development to align with shipment schedules. They will also provide technical support to solve construction problems, visit production sites to ensure quality standards, address customer-reported quality issues, and support cost-saving initiatives with the US engineering cost team.
Job Responsibilities
Working with sourcing teams and factories to develop the products as per engineering product design, technical specifications and quality requirements provided by US technical teams. Review the technical documents provided from US teams with factories and help the factories to understand the requirements and clarify with US teams if needed.
Working closely with the QA team to review the products at the beginning of the production development and work with factories to adjust the design of the products to meet the global testing requirements.
Working closely with sourcing teams to monitor the status of the development of the products to catch up with planning shipment schedules.
Technically support the factories to solve the product construction problem to prevent any potential product quality and production issues.
When it is feasible to visit the factories, travel to production sites to review the production processes to ensure the products are manufactured as per confirmed requirements and quality standards.
Working closely with the quality team to review any product quality issues reported from the end customer and then helping to discuss with factories to determine the improvement plans.
Supporting the US engineering cost team to develop and implement the cost saving programs.
Qualifications
10+ years of toy and/or consumer product experience required, preferably in a toy manufacturing environment.
Familiar with toy safety requirements such as ASTM, EN71, etc
Knowledge of manufacturing techniques for wood, plastics, sewing and plastic mold fabrication is desired.
Graduation in an Engineering field or related technical field.
Able to communicate in English, Cantonese and Mandarin.
Strong collaboration and communication skills to work effectively with cross-functional teams and suppliers.
Ability to work well under pressure.
Able to work independently.
Attention to detail.
Ability to travel to manufacturing locations in China and other international locations as needed.
Lovevery is proud to be an equal opportunity employer that values diversity in all forms. All employment decisions at Lovevery are based on business needs, job requirements, and individual qualifications, without regard to race, religion, national origin, sexual orientation, gender identity, HIV status, marital status, or any other status protected by the laws or regulations in the locations where we operate.