Job Description

Pay Rate Range: $30-$35/ hour

A client of Insight Global is a leading provider of travel leisure offering individuals unforgettable vacations is in need of an IT Shipboard Analyst to join their existing team. Within this role the ideal candidate will perform various functions inclusive of business analyst, and quality assurance within the project team. Other responsibilities include but are not limited to:

  * Management of a product back log of defects and enhancements

  * Digesting requirements & user stories

  * Estimation of incoming technology requests and cost/benefit analysis

  * Context Definition and Solution Sketching

  * Maintaining a relationship and driving a schedule with product vendors

  * Execution and evolution of the product road map

  * Building test cases to evaluate nonfunctional requirements

  * Ensures there is accurate and current documentation of all existing and new products

3rd Level Production Support

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

• Proficient with MS Excel (Vlookups, Pivot Tables, Reporting (crystal preferred)

    * Active Passport

    * Supporting maintenance issues (looking at RFID's)

    * Experience working across guest services/maintenance and engineering teams to support technical documentation as 3rd Level Production Support

Experience creating functional and technical Product Requirements Documents (PRDs) 2+ year's experience working with Oracle Hospitality Cruise software (formerly Fidelio) null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.