Full job description {#full-job-description tabindex="-1"}

GENERAL DESCRIPTION:

Under general supervision, the Child Support Case Manager manages child support cases in accordance with federal, state and local laws and procedures, and testifies in court as needed.

QUALIFICATIONS: An example of acceptable qualifications:

Associates Degree from an accredited college or university with major course work in criminology, social work, psychology, or related field; or two (2) recent documented work experience in child support functions involving conducting investigations to locate absent parents, establishment of paternity, and enforcement of child support orders; or any equivalent combination of education, experience, and training which provides the required knowledge, skills, and abilities.

MINIMUM ACCEPTABLE CHARACTERISTICS: (*indicates developed after employment)

Knowledge of: County and departmental goals and objectives;* County and departmental policies and procedures;* government structure and procedures; generally accepting accounting principles; budgeting; interviewing; social work techniques; behavior modification techniques; child development; community resources and services; English grammar and spelling; records management; public relations; case management; foster care polices, programs, rules, and regulations; social services policies, programs, rules and regulations; workplace safety; office practices and procedures.

Skill in: Typing; data entry; word processing; computer operation; computer programs (e.g., Microsoft Office, DJFS specific software, etc.); adding machine or calculator operation; use of modern office equipment.

Ability to: deal with many variables and determine specific action; recognize unusual or threatening conditions and take appropriate action; understand most difficult classes of concepts; understand, interpret, and apply laws, rules, or regulations to specific situations; read, copy, and record figures accurately; add, subtract, multiply, and divide whole numbers; calculate fractions, decimals, and percentages; prepare accurate documentation; compile and prepare reports; use proper research methods to gather data; copy records precisely without error; communicate effectively; understand a variety of written and/or verbal communications; handle sensitive inquiries from and contacts with officials and general public; conduct effective interviews; sort items into categories according to established methods; gather, collate, and classify information; maintain records according to established procedures; develop and maintain effective working relationships; travel to and gain access to worksite.

Job Type: Full-time

Pay: $17.28 per hour