Advanced Drainage Systems

EEO Statement:

Advanced Drainage Systems is proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Salesforce Application Manager

US-OH-Hilliard

Job ID: 2024-17428 Type: Regular Full-Time # of Openings: 1 Category: IT Mill Run

Overview

At ADS, no idea is off limits, and we celebrate creativity and bold moves.

For more than 50 years ADS has been manufacturing a variety of innovative and environmentally friendly alternatives to traditional materials. Headquartered in Hilliard, Ohio, we are a multi-billion dollar stormwater management company, manufacturing pipe and ancillary products. What does that mean? When it storms, we capture rain with our drain basins, convey it with pipe, store it using chambers and finally treat it with our water quality products, before safely returning water back to the environment. We handle, what we call, the entire lifecycle of a raindrop. Our products help prevent flooding, which increases quality of life for people living in large cities, suburbs, and rural towns. We also believe in creating a circular economy and are the largest plastic recycling company in North America. We use plastic shampoo and detergent bottles to create pipe, diverting over 500 million pounds of plastic from landfills every year. ADS operates a global network of over 60 manufacturing plants and 30 distribution centers.

We have amazing stories to tell, and we need your help getting our story out there. To learn more about ADS, please visit our website at

www.adspipe.com.

Responsibilities

The Salesforce Application Manager will lead and manage the Salesforce team at ADS, supporting approximately 850 users representing Sales, Marketing, Product Management, Engineering Service, and Customer Operations. This person will lead a team of Salesforce professionals responsible for delivering projects, enhancements, and operational support. Roles the Salesforce Application Manager may fill include leading requirement sessions, defining/managing Salesforce best practice, and mentoring/developing junior Salesforce team members. The Salesforce Application Manager will ensure the system keeps pace with changes in sales operations, policies, and procedures. The position requires experience as a Salesforce Administrator or Analyst with specific experience in Sales Cloud, Service Cloud, and/or Salesforce CPQ.

Primary Job Responsibilities:

• Manage team responsible for ongoing system administration (maintaining user roles, security settings, profiles, work-flow rules, and data management).
• Coordinate the deployment of Salesforce releases and updates, ensuring minimal disruption to users and business operations. Conduct thorough testing and validation to verify the integrity of new features and enhancements.

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``` - Coordinate the integration of Salesforce with other systems and applications, ensuring seamless data flow and interoperability. Collaborate with IT teams and third-party vendors as needed.

Establish and enforce governance policies and procedures to maintain data integrity, security, and comp