-
Highmark Health
-
Honolulu, Hawaii
...
and service availability
Troubleshoot complex production issues, including outages, performance ...
Preferred
Cloud Architect Certification (GCP, AWS, Azure)
GitLab Certified Git Associate
...
-
Highmark Health
-
Honolulu, Hawaii
...
vendor and infrastructure, engineering team for security and service availability
Troubleshoot ... (GCP, AWS, Azure)
GitLab Certified Git Associate
GitLab Certified Project Management
...
-
Highmark Health
-
Honolulu, Hawaii
...
customer service skills
Uses critical thinking skills for assigned tasks
Highly effective written ... **
Associates
Substitutions
2 years of relevant work experience in lieu of an Associate
...
-
Highmark Health
-
Honolulu, Hawaii
...
a regular basis.
Mentor other associate and intermediate software engineers as needed ... **
Experience or knowledge in building applications that leverage LLMs as a service, like Vertex AI LLM APIs
...
-
Highmark Health
-
Honolulu, Hawaii
...
. Enhance department influence by providing responsive service and understanding customer needs ... customer's needs and proactively craft message to address. Consider alternate points of view on issues
...
-
Highmark Health
-
Honolulu, Hawaii
...
, groups, providers and brokers in a customer service center. Troubleshoots and resolves customer ...
Preferred
None
EXPERIENCE
Required
6 months of Customer Service in
...
-
Highmark Health
-
Honolulu, Hawaii
...
business alignment and analytic value of derived data is met. Provides guidance and education for Associate and Intermediate staff. Responsible for customer relationship management.
**ESSENTIAL
...
-
Highmark Health
-
Honolulu, Hawaii
...
customer journeys and will work to resolve fragmented access points and applications. Will direct the ... solutions from a customer and clinician point of view to achieve customer engagement, clinician engagement
...
-
Highmark Health
-
Honolulu, Hawaii
...
a regular basis.
Mentor other associate and intermediate software engineers as needed ... /services (sales employees)
Never
Physical work site required
Yes
Lifting: up to
...
-
Highmark Health
-
Honolulu, Hawaii
...
management principles.
Influence sales and external audiences toward appropriate risk solutions.
Influence sales team towards the appropriate pricing and structure of each quote.When necessary, influence
...
-
Highmark Health
-
Honolulu, Hawaii
...
**
None
Preferred
Associate degree in medical billing/coding, health insurance ...
Works primarily out-of-the office selling products/services (sales employees)
Never
...
-
Highmark Health
-
Honolulu, Hawaii
...
solutions to meet customer requirements that adhere to Highmark IT standards and policies. Developers assist in providing less complex general support to maintain applications that meet the service levels
...
-
Highmark Health
-
Honolulu, Hawaii
...
out-of-the office selling products/services (sales employees)
Never
Physical work site ... , employees may have access to covered information, cardholder data, or other confidential customer
...
