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Highmark Health
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Phoenix, Arizona
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, groups, providers and brokers in a customer service center. Troubleshoots and resolves customer ...
Preferred
None
EXPERIENCE
Required
6 months of Customer Service in
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Highmark Health
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Phoenix, Arizona
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and service availability
Troubleshoot complex production issues, including outages, performance ...
Preferred
Cloud Architect Certification (GCP, AWS, Azure)
GitLab Certified Git Associate
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Highmark Health
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Phoenix, Arizona
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Excellent customer service skills
Uses critical thinking skills for assigned tasks
Highly ... lieu of an Associate's Degree
Preferred
Bachelor’s degree in Computer Science
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Highmark Health
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Phoenix, Arizona
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vendor and infrastructure, engineering team for security and service availability
Troubleshoot ... (GCP, AWS, Azure)
GitLab Certified Git Associate
GitLab Certified Project Management
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Highmark Health
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Phoenix, Arizona
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a regular basis.
Mentor other associate and intermediate software engineers as needed ... **
Experience or knowledge in building applications that leverage LLMs as a service, like Vertex AI LLM APIs
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Highmark Health
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Phoenix, Arizona
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customer service skills
Uses critical thinking skills for assigned tasks
Highly effective written ... **
Associates
Substitutions
2 years of relevant work experience in lieu of an Associate
...
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Highmark Health
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Phoenix, Arizona
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. Enhance department influence by providing responsive service and understanding customer needs ... customer's needs and proactively craft message to address. Consider alternate points of view on issues
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Highmark Health
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Phoenix, Arizona
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business alignment and analytic value of derived data is met. Provides guidance and education for Associate and Intermediate staff. Responsible for customer relationship management.
**ESSENTIAL
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Highmark Health
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Phoenix, Arizona
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customer journeys and will work to resolve fragmented access points and applications. Will direct the ... solutions from a customer and clinician point of view to achieve customer engagement, clinician engagement
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Highmark Health
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Phoenix, Arizona
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a regular basis.
Mentor other associate and intermediate software engineers as needed ... information, cardholder data, or other confidential customer information that must be protected at all times
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Highmark Health
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Phoenix, Arizona
...
**
None
Preferred
Associate degree in medical billing/coding, health insurance ... responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
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Highmark Health
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Phoenix, Arizona
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solutions to meet customer requirements that adhere to Highmark IT standards and policies. Developers assist in providing less complex general support to maintain applications that meet the service levels
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Highmark Health
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Phoenix, Arizona
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responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
...
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Highmark Health
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Phoenix, Arizona
...
, employees may have access to covered information, cardholder data, or other confidential customer
...
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Highmark Health
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Phoenix, Arizona
...
, employees may have access to covered information, cardholder data, or other confidential customer
...