Customer Service Assistant (UK)

Location HIGH WYCOMBE UK

Hours Needed 37.5

Requisition Number 18203

Apply Now (https://phf.tbe.taleo.net/phf03/ats/careers/v2/applyRequisition?org=MOUSER&cws=40&rid=18203)

We keep on growing. Grow with us! For the expansion of our team in High Wycombe we are in search of an engaged and competent person at the earliest possible date for the position

Customer Service Assistant (f/m/d).

What to expect:

• The Customer Service Assistant will be responsible for providing service excellence and supporting department objectives by entering and retrieving data through custom or other software, and supporting customer service initiatives.

• Provides the best possible service and support to customers through mediums such as web, email, chat and fax

• Processes customer orders, quotes and other information by entering into company systems

• Researches and expedites customer requests

• Supports the local Service & Sales team, and provides support for other teams when needed

  What we are looking for:

• Completed professional training or 2 years prior experience in customer support or equivalent

• Desire and ability to interact directly with customers and carry out correspondences in a professional and courteous manner

• Professional verbal and written communication skills in English - additional European languages are a plus

• Profound MS Office skills, experience with an ERP system would be helpful

• Ability to work under deadlines and interact with people at all levels

  What we offer:

• A good work place in an international, friendly environment

• Competitive payment with good social benefits

• Good development opportunities

• Indefinite contract

  This position is located at our office in UK:

  Mouser Electronics Artisan Building Hillbottom Road High Wycombe Bucks. HP12 4HJ, United Kingdom

  If you are a highly motivated individual with desire to be part of Mouser Electronics and meet the challenges of our rapidly growing business needs, please apply online. For further information please refer to jobs.emea@mouser.com.

  This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at anytime at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities.

  #LI-BB1

  Category: Sales/Customer Service

  Mouser Electronics endeavors to make its Career page accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at (817) 804-3850 or hr@mouser.com . This contact information is for accommodation requests only and cannot be used to apply for positions or to inquire about the status of applications.

  Mouser is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click HERE (https://www.mouser.com/pdfdocs/eeo-policy-statement.pdf) . If you would like more information on your EEO rights under the law, please click HERE (https://www.mouser.com/pdfdocs/eeo-poster.pdf) .