At National Grid, we keep people connected and society moving. But it's so much more than that. National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don't plan on leaving any of our customers in the dark. So, join us as a Lead Network Security Operations Center Engineer, and find your superpower.We need you!

We want to find an innovative, adaptable, and results-oriented Lead Network Security Operations Center Engineer for our Security department. This position can be located in Waltham, MA, Brooklyn, NY, Hicksville, NY, or Syracuse, NY (candidates may also reside in either Connecticut, New Jersey, New Hampshire, Pennsylvania, Rhode Island, Vermont, or Maine). This position will on occasion require you to field a call off hours. Along with your UK counterpart, it will be your responsibility to manage on-call resources, including yourself being available, as necessary. If you yearn to be innovative, contribute new ideas, and play a critical part in our Security Engineering business unit, we want to hear from you!

As a Lead Network Security Operations Center (NSOC) Engineer, you'll be responsible for overseeing and supporting the management of Network Security capabilities within the NSOC. You'll serve as a technical leader and provide guidance on incident, change, and problem management activities. Additionally, you'll actively seek opportunities to enhance the NSOC's overall capability and process workflow. This involves collaborating with key stakeholders to optimize Network Security capabilities, with the goal of improving user experience and enhancing the organization's security posture. Key responsibilities include the following:

• Provide expert guidance in operating, maintaining, and enhancing Network Security capabilities
• Serve as a technical escalation point for NSOC Engineers, including providing support during on-call rotations.
• Engage effectively with key stakeholders to ensure that the services supported by the NSOC meet customer and stakeholder requirements.
• Create and present regular performance reports to the Senior Leadership team.
• Mentor junior team members to support their professional development
• Lead problem management initiatives to identify key trends and execute remediation plans for recurring incidents.
  

• A degree in Cyber Security related discipline or equivalent experience
• 5+ years of hands-on experience with security technologies, including Palo Alto andCisco ASA
• Extensive experience in leading and responding to incidents and change activities in a large enterprise environment.
• Strong experience maintaining, troubleshooting, supporting, and optimizing network security capabilities.
• Strong understanding of networking protocols and infrastructure designs, including cloud infrastructures, routing, firewall functionality, host and network intrusion detection systems, encryption, load balancing, and other network devices.
• The following certificationswould be a plus: - Cisco CCIE Security, Checkpoint CCSE/CCSM, Palo Alto PCNSE, F5 201/401 and Zscaler ZDTA/ZTCA

Are you the right fit for this exciting role? You want to learn more about the position and National Grid's ambitious Digital Transformation? Then let's chat!

Rewarding work and a collaborative, team-oriented culture are just the beginning. Review our digital benefit guide at negbenefitslivebrighter.com for full details and descriptions.

Our organization follows a hybrid work structure in our service territory (NY & MA and adjacent states) where employees can work remotely or from the office, as needed. Working from the office is encouraged when working on tasks that require a high degree of collaboration. We work with our employees to foster a flexible work schedule.

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