Description

The Amazon Dedicated Cloud (ADC) Platform Engineering and Emerging Technology (PEET) Periphery team is searching for a talented, detail-oriented Senior Technical Program Manager (TPM) to support AWS activities in US ADC regions supporting the Department of Defense and Intelligence Community.

The Periphery team more specifically supports the AWS Internet of Things (IoT) and AWS Advanced Computing and Simulation (ACS) products and services for US Amazon Dedicated Cloud (ADC) customers. AWS IoT is a managed cloud platform that lets connected devices easily and securely interact with cloud applications and other devices. AWS IoT can support billions of devices and trillions of messages, and can process and route those messages to AWS endpoints and to other devices reliably and securely. AWS High Performance Computing (HPC) helps customers run large, complex simulations and deep learning workloads in the cloud with a complete suite of high performance computing products and services on AWS.

A Senior TPM will work to solve service-centric technical and business problems, devise program strategy, and facilitate technology solutions that may not yet be defined. They will deliver independently, with limited guidance, across cross-functional initiatives. Additionally, individuals must act as force multipliers, understand escalation, and find a path forward in difficult situations. The role also necessitates understanding security risks cause by technical complexity, and being able to make trade-offs between short-term and long-term needs.

From Day 1, Technical Program Managers are given ownership of program/projects/products, autonomy to think strategically and make data driven decisions, the ability to deliver significant impact to the customer experience and the business, and the support of their fellow teammates and colleagues.

On a day to day basis, you will work with other TPM's, service teams, and engineers to track the progress of new service deployments through business mechanisms (project plans, business reviews, build updates). TPMs also identify critical dependencies and mitigate risks to ensure the timely deployment of services.

We are a team of enthusiastic technical program managers who have diverse backgrounds but are all passionate about creating an exceptional customer experience by delivering large scale programs across our portfolio of 30+ services.

Our team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.

By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.

This position requires that the candidate selected be a U.S. citizen and must currently possess an active Top Secret security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements.

For more information regarding Amazon benefits, please visit https://www.amazon.jobs/en/benefits. Applicants should apply via Amazon’s internal or external careers site.

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Key job responsibilities

As a Senior TPM, you will:

• Identify and drive technical and business projects to improve secure operations of Amazon Dedicated Cloud (ADC) regions, whether through automation or education;

• Develop and manage project schedules, identify risks and clearly communicate them to project stakeholders, define problem solving and risk mitigation strategies, and facilitate conflict resolution through the full project cycle;

• Help shape the vision for how performance and risk management will improve security operations at AWS;

• Drive engagement with AWS service teams and other security teams. Coordinate with internal customers to ensure parity in AWS security operations across regions;

• Drive investigations into security business processes and identify opportunities for further automation to eliminate future issues;

• Resolve ambiguities and align team plans to minimize technical risk and maximize odds of project success;

• Track and report the team's progress using metrics that capture impact and value.

Candidates should be able to demonstrate a proven track record of project completion that is on time and within budget. It is essential that the Senior TPM can work at all levels in the organization to establish working partnerships and earn the intellectual respect of engineers.

Basic Qualifications

• 5+ years of technical product or program management experience

• 7+ years of working directly with engineering teams experience

• 3+ years of software or systems development experience

• 5+ years of technical program management working directly with software engineering teams experience

• Experience managing programs across cross functional teams, building processes and coordinating release schedules

• Current, active US Government Security Clearance of Top Secret or above

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.