Description

The Public Sector Prototype and Customer Engineering (PS PACE) team helps customers solve their most interesting business challenges by rapidly developing innovative prototypes using world-class cloud and open-source technologies. We’ve helped public sector customers by using image recognition to find missing persons, Artificial Intelligence to support disaster response, and Generative AI to create educational content.

We are a team of problem-solvers and builders who work on our customer’s challenges that don’t have cookie-cutter solutions. We often don’t have the answers right away, and are expected to Dive Deep to figure out the best approach. The code we write provides immediate value for customers by showing how technology can solve their problems.

Key job responsibilities

As a Product Manager, you will:

• Lead workshops with customers to understand their key business challenges

• Manage the entire product life cycle from strategic planning to tactical execution

• Use Amazon’s Working Backwards product development process to define requirements

• Develop user stories, lead sprint planning, and other agile disciplines to help your team iterate and deliver great software

• Use your strong innovative skills to design exciting features to solve our customers challenges.

• Help your team invent new approaches and then simplify them to solve really hard business and technical challenges

• Learn from some of the brightest minds in the business, they would love to also learn from you

• Build valuable expertise in AWS services used in Machine Learning, IoT, image recognition, chat bots, and Big Data

• Take advantage of really strong Amazon internal training opportunities including instructor led courses, expert talks from experts, and informal on the job training

About the team

You will be part of an exceptional team of product managers and engineers where collaboration is highly valued, where innovation is something that happens every day, where taking risks is encouraged and where every day is Day One. You will face unique challenges, learn from some of the brightest minds in the industry and lead the development of exciting applications that target challenging customer problems. You will have the opportunity to be part of one of the fastest growing, customer obsessed, and innovative companies in the world.

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About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Hybrid Work

We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords engineers options to work in the office every day or in a flexible, hybrid work model near one of our Amazon offices. Our hybrid models allow you the freedom to work from home whenever in-office collaboration isn’t necessary.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Basic Qualifications

• 3+ years of technical product or program management experience

• 5+ years of working directly with engineering teams experience

• 2+ years of software development experience

• 3+ years of technical program management working directly with software engineering teams experience

• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.